Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Eliah Ortiz

Bellflower,CA

Summary

I am an outgoing individual providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. I am a quick learner and adaptable to any environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Volunteer

The Long Beach Gray Panthers
01.2022 - 06.2022
  • Promote and advocate for dissembling society stereotypes against the aging population.
  • Guided troubled individuals to tools and resources necessary for healing.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning for the elder population
  • Represented organization positively and professionally while providing community with much-needed services.

Customer Service Representative

Domino's Pizza
02.2021 - 10.2021
  • Prepared and cooked pizza’s, pasta’s, and salads.
  • Took inventory and restocked supplies and food on a daily basis.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service, Cashier

EUHS Student Store
08.2017 - 06.2019
  • Complete drawer balancing
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Welcomed customers and helped determine their needs.

Education

Bachelor of Arts - Psychology

California State University, Long Beach
Long Beach, CA
05.2023

High School Diploma -

Exeter Union High School
Exeter, CA
05.2019

Skills

  • Attention to detail
  • Responsible, Dependability
  • Great organizational skills
  • Great verbal and
  • Communication skills
  • Critical Thinking
  • Customer Service
  • Calm and Professional Under Pressure
  • Managing Multiple Tasks

Certification

California Food Handler Card

Confirmation Number: 6322635

Timeline

Volunteer

The Long Beach Gray Panthers
01.2022 - 06.2022

Customer Service Representative

Domino's Pizza
02.2021 - 10.2021

Customer Service, Cashier

EUHS Student Store
08.2017 - 06.2019

Bachelor of Arts - Psychology

California State University, Long Beach

High School Diploma -

Exeter Union High School

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Eliah Ortiz