Dedicated professional with proven leadership qualities and strong work ethic, honed at Growls And Meows Veterinary Clinic and The Country Closet. Excelled in animal grooming and customer service, enhancing satisfaction and efficiency. Skilled in managing high-stress situations and multitasking.
Hi, I’m
Eliah West
1886 County Road 1065N Fairfield,IL
Summary
Overview
2
years of professional experience
Work History
Growls And Meows Veterinary Clinic
Kennel Assistant
07.2022 - Current
Job overview
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
- Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
- Maintained each animal's care, including feeding schedules, and any special requirements.
- Kept cages, kennels, and grooming areas neat and clean.
- Completed animal intakes to board animals, labeling all home items and toys properly.
- Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or veterinary staff.
- Collaborated with other staff members to create a positive work environment focused on delivering high-quality care to all animals in the facility.
- Answered telephones to assist receptionists during busy periods.
- Educated new staff on proper animal care and handling.
- Followed pet care instructions for dietary needs and medication regimens.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
The Country Closet
Cashier Floor Supervisor
03.2022 - 06.2022
Job overview
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
- Worked closely with other departments to locate items or assist customers as needed.
- Offered assistance to elderly or disabled customers as appropriate.
- Assisted in organizing shelves and clothing racks when required, contributing to the overall store appearance.
- Upheld high standards of personal hygiene and appearance consistent with company policies.
- Processed various payment methods securely, including credit cards, debit cards, and checks.
- Removed trash, and swept floors for professional appearance
- Helped clients transport large or bulky items into vehicles.
- Bagged items securely to minimize breakages and reduce losses.
- Answered questions about store policies and addressed customer concerns.
- Learned duties for various positions and provided backup at key times.
Education
Frontier Community CollegeFairfield, IL
No Degree from Nursing Assistance
07.2024
University Overview
- Frontier Community College Student Ambassador Scholarship Recipient
Midwest Christian Academy Bloomington, IL
High School Diploma
06.2024
University Overview
- GPA 4.0
Skills
- Patience and Empathy
- Leadership Qualities
- Live Performance Experience
- First aid trained
- Strong Work Ethic
- Customer service and support
- Punctual and Dependable
- Youth Ministry Support
- Customer Assistance
- Friendly and Respectful
- Cleaning and sanitization
- Animal Care
References
References
- Angela Olsen
Phone: (618) 516-3782
Email:angela.olsen@ssmhealth.com
- Mary Murphy
Phone: (618) 599-6035
Email:maryjeffmurphy@gmail.com
- Short Sledge
Phone: (618) 237-3384
Email: shortsledge@gmail.com
Affiliations
Affiliations
- Merriam Community Church
Timeline
Kennel Assistant
Growls And Meows Veterinary Clinic
07.2022 - Current
Cashier Floor Supervisor
The Country Closet
03.2022 - 06.2022
Frontier Community College
No Degree from Nursing Assistance
Midwest Christian Academy
High School Diploma
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