Elian Diaz
Saratoga Springs,NY
Summary
Proven Houseman with a track record of enhancing guest satisfaction at Hilton Garden Inn Hotel through expert cleaning and maintenance. Demonstrates initiative by proactively addressing guest needs and excels in time management, ensuring efficient operations. Skilled in deep cleaning protocols and guest support, significantly contributing to a welcoming and polished environment.
Diligent [Desired Position] with solid background as Houseman. Efficiently managed housekeeping tasks and supported maintenance activities, ensuring high standards of cleanliness and organization. Demonstrated strong attention to detail and effective communication skills in fast-paced environment.
Professional hospitality worker with proven track record in maintaining cleanliness and order in high-traffic environments. Adept at quickly adapting to changing needs and collaborating with team members to deliver outstanding results. Reliable, organized, and proficient in using cleaning equipment and materials to ensure optimal guest satisfaction.
Professional hospitality worker with strong focus on maintaining cleanliness and organization. Known for effective teamwork and adaptability in fast-paced environments. Skilled in cleaning, maintenance, and customer service, ensuring high standards and satisfaction. Reliable and flexible, consistently meeting needs of team and guests.
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Hardworking [Job Title] bringing [Number] years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
4
4
years of professional experience
Work History
Houseman / Maitenance
Hilton Garden Inn Hotel
03.2024 - Current
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Kept building entryway glass clean and polished for professional presentation.
- Ensured a welcoming atmosphere for guests with thorough cleaning of guest rooms, including vacuuming, dusting, and sanitizing surfaces.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Improved guest experience by efficiently transporting luggage to designated rooms upon check-in and retrieval upon checkout.
- Minimized downtime due to unexpected maintenance issues by replacing light bulbs or unclogging drains proactively.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Sorted, laundered and put away various laundry items.
- Rotated linens in storerooms and replenished when supplies ran low.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Polished fixtures to achieve professional shine and appearance.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Washed and put away kitchen dishes, utensils and glassware.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Houseman / Mainetancnce
the Hammock Hotel
03.2021 - 10.2021
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Upheld brand standards consistently by adhering to all policies and procedures regarding cleanliness, safety, and guest privacy.
- Increased efficiency in housekeeping department by promptly responding to requests for extra towels, bedding, and other amenities.
- Assisted in meeting room preparation, ensuring all necessary equipment and materials were readily available for guests upon arrival.
- Improved guest experience by efficiently transporting luggage to designated rooms upon check-in and retrieval upon checkout.
- Handled requests for extra linens, toiletries and other supplies.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Washed and put away kitchen dishes, utensils and glassware.
Education
GED -
Gregorio Luperon
Dominican Republic 04-2018
Skills
- Initiative-taking
- Reliability and punctuality
- Cleaning techniques
- Guest room cleaning
- Cross-functional skills
- Maintenance awareness
- Personal grooming
- Floor polishing
- Laundry
- Housekeeping expertise
- Room restocking
- Maintenance reporting
- Carpet shampooing
- Guest support
- Supplies organization
- Time management
- Heavy lifting
- Interior and exterior cleaning
- Deep cleaning protocols
- Floor vacuuming
- Housekeeping
- Mopping and sweeping
- Rug and carpet cleaning
- Supply stocking
- Storage area management
Spanish speaking but understand English
I am a very intelligent young man; My main Language is Spanish but I understand half english and can speak it a little but im actively still learning.
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Houseman / Maitenance
Hilton Garden Inn Hotel
03.2024 - Current
Houseman / Mainetancnce
the Hammock Hotel
03.2021 - 10.2021
GED -
Gregorio Luperon
Similar Profiles
Dimash BegzhanDimash Begzhan
Breakfast Attendant at Hilton Garden Inn Hotel, The Summit, Holiday InnBreakfast Attendant at Hilton Garden Inn Hotel, The Summit, Holiday Inn
Johanna RamirezJohanna Ramirez
Floor Supervisor at Hilton Garden Inn Hotel (kimpton Theta Hotel)Floor Supervisor at Hilton Garden Inn Hotel (kimpton Theta Hotel)
Sarahi ZavalaSarahi Zavala
Front Desk Receptionist at Hilton Garden Inn HotelFront Desk Receptionist at Hilton Garden Inn Hotel
Jayci KriegerJayci Krieger
Server/Bartender at Hilton Garden Inn HotelServer/Bartender at Hilton Garden Inn Hotel
Jacob MartinJacob Martin
Owner at Cactus Landscaping & Snow RemovalOwner at Cactus Landscaping & Snow Removal