Summary
Overview
Work History
Education
Skills
Accomplishments
Gym
Languages
Timeline
Generic

Elian Plascencia

Azusa,CA

Summary

Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Reliable [Job Title] well-versed in assisting guests with check-in, check-out and billing services. Smart individual with combined organizational skills and polished customer service style. Promptly addresses various questions and concerns from customers to facilitate positive guest experience and repeat business.

Overview

4
4
years of professional experience

Work History

Real Estate Assistant

Mpire Estates
01.2020 - Current
  • I am a hard worker and a peoples person that loves to be assistance and adores the feeling of helping other people complete their own goals as I am accomplishing mine as well.
  • Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Processed applications and paperwork in accordance with state and federal laws.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Server, Host, Delivery, Busser, Dishwsher

Marie Callenders Restaurant
12.2019 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Associates -

Citrus College

Skills

  • Peoples person, good speaking skills
  • Hard worker, determination to learn everything
  • Always positive
  • Customer Service
  • Strong team leader
  • Ability to stay motivated and hungry
  • Hospitality Environments
  • Equipment Inspection
  • Event Preparation
  • Adapting to any circumstance
  • Never missing work (5 years)

Accomplishments

    I have never Missed a day of work.


    I have been described as managers as very reliable and the most reliable worker in a work place.


    I am responsible for training and hosts to become responsible and attentive servers.

Gym

I am very fit and any physical responsibility at a workplace has never been an issue, I am responsible for alot of the heavy lifting at my current job.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Real Estate Assistant

Mpire Estates
01.2020 - Current

Server, Host, Delivery, Busser, Dishwsher

Marie Callenders Restaurant
12.2019 - Current

Associates -

Citrus College
Elian Plascencia