Eliana Apo
Orem,Utah
Summary
Dynamic and results-oriented professional with extensive experience at Good Earth Markets and Ross Dress for Less, excelling in heavy lifting and team collaboration. Demonstrated ability to enhance workplace efficiency and customer satisfaction through meticulous attention to detail and proactive problem-solving. Proven track record in improving inventory organization and fostering a clean, safe shopping environment.
Overview
2
2
years of professional experience
Work History
Freight Team Associate
Good Earth Markets
10.2022 - Current
- Lifted and moved items weighing 50+ pounds multiple times per shift.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Scanned items on arrival and departure to create accurate tracking records.
- Kept freight work areas neat and tidy by removing paper, trash and debris and sweeping floors.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Verified and noted count and condition of cargo received.
- Assisted in receiving, stocking and distribution of merchandise.
Cashier
Ross Dress for Less
10.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
High School Diploma -
Mountain View High School
Orem, UT05.2024
Skills
- Heavy Lifting
- Pallet Jack Operation
- Workplace Cleanliness
- Shipping and receiving
- Loading and unloading
- Handheld Scanners
- Attention to Detail
- Invoice Verification
- Package handling
- Team Collaboration
- Lifting and sorting
- Inventory organization
Timeline
Cashier
Ross Dress for Less
10.2023 - 12.2023
Freight Team Associate
Good Earth Markets
10.2022 - Current
High School Diploma -
Mountain View High School
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