Summary
Overview
Work History
Education
Skills
Timeline
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Eliana Ayala

Kentwood,MI

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

5
5
years of professional experience

Work History

Cashier

Flowerland
Grand Rapids, MI
08.2023 - 02.2024
  • Operated cash register efficiently and accurately, processed payments by cash, credit card or gift card
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.

Sales Associate

Pacsun
Grand Rapids, MI
07.2022 - 06.2023
  • Delivered precise details on products, prices, and services.
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.

Night Auditor

Hampton Inn By Hilton
Grand Rapids, MI
09.2021 - 05.2022
  • Managed the tracking of room availability, guest rates, and attended to specific needs or preferences of guests.
  • Efficiently greeted and assisted guests with the check-in process.
  • Prepared detailed audit reports at the end of each shift.

Crew Member

Charley's Philly Steaks Joint Base Lewis
Grand Rapids, MI
03.2019 - 07.2021
  • Provided information to customers regarding menu items, product ingredients and nutritional values.
  • Managed inventory of kitchen supplies, ensuring availability at all times.
  • Ensured a clean and sanitized restaurant environment by performing tasks such as sweeping floors, wiping tables, and disposing of trash.

Education

High School Diploma -

Crossroads Alternative High School
Kentwood, MI
05-2024

Skills

  • Professionalism and Courtesy
  • Reliability and punctuality
  • Product Recommendations
  • Cash Register Operation
  • Sales Techniques Mastery

Timeline

Cashier

Flowerland
08.2023 - 02.2024

Sales Associate

Pacsun
07.2022 - 06.2023

Night Auditor

Hampton Inn By Hilton
09.2021 - 05.2022

Crew Member

Charley's Philly Steaks Joint Base Lewis
03.2019 - 07.2021

High School Diploma -

Crossroads Alternative High School

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Eliana Ayala