Eliana Ayala
Kentwood,MI
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
5
5
years of professional experience
Work History
Cashier
Flowerland
Grand Rapids, MI
08.2023 - 02.2024
- Operated cash register efficiently and accurately, processed payments by cash, credit card or gift card
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
Sales Associate
Pacsun
Grand Rapids, MI
07.2022 - 06.2023
- Delivered precise details on products, prices, and services.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
Night Auditor
Hampton Inn By Hilton
Grand Rapids, MI
09.2021 - 05.2022
- Managed the tracking of room availability, guest rates, and attended to specific needs or preferences of guests.
- Efficiently greeted and assisted guests with the check-in process.
- Prepared detailed audit reports at the end of each shift.
Crew Member
Charley's Philly Steaks Joint Base Lewis
Grand Rapids, MI
03.2019 - 07.2021
- Provided information to customers regarding menu items, product ingredients and nutritional values.
- Managed inventory of kitchen supplies, ensuring availability at all times.
- Ensured a clean and sanitized restaurant environment by performing tasks such as sweeping floors, wiping tables, and disposing of trash.
Education
High School Diploma -
Crossroads Alternative High School
Kentwood, MI05-2024
Skills
- Professionalism and Courtesy
- Reliability and punctuality
- Product Recommendations
- Cash Register Operation
- Sales Techniques Mastery
Timeline
Cashier
Flowerland
08.2023 - 02.2024
Sales Associate
Pacsun
07.2022 - 06.2023
Night Auditor
Hampton Inn By Hilton
09.2021 - 05.2022
Crew Member
Charley's Philly Steaks Joint Base Lewis
03.2019 - 07.2021
High School Diploma -
Crossroads Alternative High School
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