Eliana Buckingham
Burlington,VT
Summary
Restaurant operations support professional with fast-paced service experience and consistent high-quality, efficient task execution. Maintains clear communication with servers, hosts, and managers during active shifts. Delivers responsive customer service by completing special requests quickly and accurately.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Host/Server
Heirloom Hospitality - Doc Ponds
Stowe, VT
10.2022 - 09.2026
- Served as a server and host at Doc Ponds Restaurant in Stowe, VT, during weekdays and weekends.
- Built strong communication and problem-solving skills through daily guest service.
- Delivered food and beverages while meeting service standards.
- Trained new staff on service procedures and best practices.
- Verified guest identification to confirm the legal age for alcohol purchase or consumption.
Sylist
URBN - Free People
Burlington, Vermont
10.2025 - 02.2026
- Designed personalized outfits for clients, enhancing their confidence and satisfaction with their style.
- Assisted customers with product selection and style advice.
- Greeted each customer warmly upon entry to create a welcoming atmosphere. and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Worked with team members to streamline store operations and elevate customer service quality.
- Addressed customer complaints quickly, reinforcing loyalty through clear and effective communication.
- Organized inventory and ensured merchandise was well-stocked and accessible.
Retail Sales
Axel's Gallery
Waterbury, VT
11.2021 - 02.2022
- Sold art, as well as other items in store. Worked with money and numbers, as well as created customer connections. Left to explore other options.
Education
Bachelor of Science - Microbiology
University of Vermont
Burlington, VT05-2029
High School Diploma -
Harwood Union High School
Moretown, VT05-2025
Skills
- Laboratory techniques
- Data analysis
- Research methods
- Customer service
- Team collaboration
- Inventory management
- Employee training
- Communication skills
- Multitasking Abilities
- Point-of-sale system
- Workflow coordination
- Serving expertise
Certification
- Vermont State DLC License First Class
Timeline
Sylist
URBN - Free People
10.2025 - 02.2026
Host/Server
Heirloom Hospitality - Doc Ponds
10.2022 - 09.2026
Retail Sales
Axel's Gallery
11.2021 - 02.2022
Bachelor of Science - Microbiology
University of Vermont
High School Diploma -
Harwood Union High School