Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Timeline
Generic

ELIANA DE LA GARZA

Austin,Texas

Summary

Dynamic People Partner with proven expertise in leadership development, performance coaching, and training project management. Adept at optimizing work culture and enhancing employee engagement through impactful workshops and strategic stakeholder management.

Overview

8
8
years of professional experience

Work History

Senior People Development Partner

Tesla, Inc.
Austin, TX
10.2022 - Current
  • Instruct leadership training in a 2-day cohort and ad hoc series request.
  • Design a workshop and organizational development learning utilizing adult learning theory and learning activity gammification
  • Coach leaders of all levels, including Tesla executives, to improve employee experience, performance gaps, and future
  • Facilitate focus groups for organizational development and people analytics partners to identify overall employee sentiment and align job leveling dashboards
  • Collect and analyze qualitative and quantitative data
  • Comprehensively manage virtual new-hire orientation and onboarding for North America.
  • Improved virtual orientation data tracking and reduce labor by 50% (attendance, compliance training, and cross functional facilitators)
  • Execute the scaling of the recognition lunch-and-learn series from one site to North America.

Trainer (Career Services)

Austin Community College
Austin, Texas
04.2021 - Current
  • Led 12-week workshop series creating and teaching segmented career training presentations while demonstrating exceptional facilitation skills and prowess working independently
  • Continuously improved the role of Trainer by implementing new data-driven approaches to retain and consistently serve a caseload of 400-600+ students, improving service impact scores
  • Demonstrated public speaking prowess as a presenter, panelist, and interviewer as the department representative at 15+ professional events and conferences
  • Spearheaded monthly professional development workshops to empower internal teams with training on educational technology, instructional design, and targeted coaching methods
  • Analyzed data on student participation and post-engagement feedback, adapting events, and materials to serve more equitably and increase student success with creative solutions
  • Anticipate expectations for over 29 programs by tracking market trends and giving honest feedback and prioritizing programs where students face adverse career displacement and risk
  • Manage multiple projects such as key events, campaigns, and cross departmental proposals throughout the end-to-end lifecycle of semester goals

Ops Specialist and Temporary Acting Supervisor

Texas Windstorm Insurance Association
Austin, Texas
08.2019 - 03.2021
  • Responsible for the training experience & performance management standards for on-site new hire orientation for 10+ contract employees during COVID-19 response leadership run
  • Created, & updated 7 daily operations training manuals for a team of ~10 employees by implementing best practices and standards and collaborated with operational leadership
  • Served as the point person for the remote cross-functional teams to provide timely results with excellent customer service utilizing resource procurement with exceedingly high customer experience scores, to positively influence stakeholders in the process
  • Prepared & developed new, detail-oriented remote standard policy development procedures for the department while identifying key performance indicators

District Coordinator - Lewis & Clark

Illinois Student Assistance Commission
Multiple Locations, Illinois
08.2017 - 05.2018
  • Conducted outreach through interactive events, including the facilitation of financial aid workshops, presentations, and coaching sessions for students and parents, to increase financial aid literacy, resulting in higher aid awards.
  • Managed event logistics for 20+ schools by adapting venues, collecting evaluative and demographic research stats, compiling analytical data, debriefing with regional leadership
  • Implemented a tailored program for incarcerated youth and special populations, outlining a path to careers and higher education through mentoring, training delivery, and role modeling

Education

M.A. - Technical Communication

Texas State University
San Marcos, Texas
05.2023

B.A. - Media Communications

Webster University
St. Louis, Missouri
05.2017

Skills

  • Leadership coaching, professional development and training
  • Ad hoc training creation
  • Morale strategist
  • Stakeholder management
  • Group activity gamification
  • Multimedia production
  • Jira, Confluence, e-ticketing platforms
  • Work culture optimization
  • Employee engagement program/event management
  • SOP and job aid creation
  • Individual and panel interviewing
  • Public Speaking
  • Learning Management System
  • New hire orientation
  • Train-the-trainer
  • Microsoft Office 365 suite
  • Google Workspace
  • Instructional design
  • Focus group facilitation

Websites

Volunteer Experience

  • Vaccine Clinic Distribution - Patient Guide
  • Green Team Steward, Austin Community College

Timeline

Senior People Development Partner

Tesla, Inc.
10.2022 - Current

Trainer (Career Services)

Austin Community College
04.2021 - Current

Ops Specialist and Temporary Acting Supervisor

Texas Windstorm Insurance Association
08.2019 - 03.2021

District Coordinator - Lewis & Clark

Illinois Student Assistance Commission
08.2017 - 05.2018

M.A. - Technical Communication

Texas State University

B.A. - Media Communications

Webster University

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