Eliana Ellis

• Offered animals exercise opportunities through walks and play activities

• Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.

• Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.

• Offered every owner exceptional customer service and support.

• Fed animals twice daily and refilled water dish.

• Noted unusual behavior and contacted owners regarding health-related issues.

• Prepared food to meet needs of animals under care with appropriate meals.

• Walked dogs regularly to promote exercise and maintain proper health and fitness.

• Removed waste from kennels, runs and exercise areas and placed in trash system.

• Developed long-term relationships with clients and bonded with animals through regular contact.

• Kept animals safe by remaining alert to environment conditions and nearby animals.

• Evaluated animals to determine temperaments, abilities or aptitude for training.

• Kept records documenting animal health, diet or behavior.

• Provided community outreach on animal behavior through information materials and participation in special events

• Conducted training programs to develop or maintain desired animal behaviors.

• Advised owners on strategies for continuing training and reinforcing lessons.

• Displayed passion for animal welfare and demonstrated humane techniques with progressive training methods.

• Documented weekly progress of training goals and objectives for clients in system.

• Developed long-term relationships with clients and bonded with animals through regular contact.

• Evaluated animals for train ability and ability to perform.

• Demonstrated leadership by making improvements to work processes and helping to train others.

• Maintained updated knowledge through continuing education and advanced training.

• Recognized by management for providing exceptional customer service.

• Understood and followed oral and written directions

• Prioritized and organized tasks to effectively accomplish service goals.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Assisted with customer requests and answered questions to improve satisfaction.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Greeted customers, answered questions and recommended specials to increase profits.

• Assisted at drive-thru window by swiftly handling cash and credit card transactions.

• Provided exceptional service to high volume of daily customers.