Eliana K Ramos-Chavez
Summary
Dedicated and motivated professional eager to expand customer service expertise while leveraging strong interpersonal skills to contribute to a dynamic organization that values a healthy and productive work environment. Committed to fostering positive relationships and enhancing customer satisfaction, with a focus on professional growth and development. Seeking a position that offers opportunities for valuable experience and knowledge, supporting the pursuit of higher education and career advancement.
Overview
9
9
years of professional experience
Work History
Grocery clerk
Sprouts Farmers Market
Hayward, CA
10.2024 - 07.2026
- Assisted customers with transactions and inquiries efficiently. Maintained cleanliness and organization of checkout area. Supported team in restocking and inventory management.
- Coordinated inventory management and staff scheduling within grocery department to optimize efficiency and meet customer needs.
- Assisted in stocking shelves to maintain product availability. Organized back room to optimize storage efficiency. Faced store displays to enhance customer shopping experience.
Bank Teller
Wells Fargo
Oakland, CA
11.2025 - 03.2026
- Attention to detail/ organization
- Executed cash deposit and withdrawal transactions with precision and accuracy.
- Assisted customers with transactions and inquiries. Provided accurate information to facilitate their needs. Guided customers to appropriate resources for further assistance.
- Balanced cash drawer daily, ensuring accuracy of financial records.
Kitchen/Cook
Donato & CO.
Berkeley, CA
05.2023 - 01.2024
- Oversaw food preparation processes to ensure quality and consistency.
- Assessed pantry inventory regularly and coordinated restocking efforts to support daily operations.
- Executed thorough cleaning and organization of station to maintain operational efficiency after each shift.
- Facilitated staff support by addressing and fulfilling all necessary requirements.
Sales/Customer Service Assistant
Flea Market Sales
01.2018 - 03.2023
- Set up and organize vendor space by arranging merchandise and clothing accordingly
- Assist customers with product and size look-up inquiries
- Collect cash payments for merchandise purchases and calculate any change if applicable
- Restock merchandise throughout the day as needed
- Efficiently package merchandise and clothing in storage bins by categories at the end of day
Intern
American Heart Association
Oakland
06.2021 - 06.2021
- Achieved certification in CPR and cast application training programs.
- Delivered foundational courses in medical knowledge to enhance learner understanding.
- Executed precise administration of blood pressure readings to ensure accurate health assessments.
Education
HS Diploma -
Oakland Military Institute College Preparatory
Oakland, CA05.2024
Skills
- Attention to detail
- Money handling
- Customer service
- Multitasking capacity
- Teamwork and collaboration
Timeline
Bank Teller
Wells Fargo
11.2025 - 03.2026
Grocery clerk
Sprouts Farmers Market
10.2024 - 07.2026
Kitchen/Cook
Donato & CO.
05.2023 - 01.2024
Intern
American Heart Association
06.2021 - 06.2021
Sales/Customer Service Assistant
Flea Market Sales
01.2018 - 03.2023
HS Diploma -
Oakland Military Institute College Preparatory
Awards
Certificate of Completion from the American Heart Association Internship 5/2021