Eliana Pereira
Payroll Director
Miami,FL
Summary
Innovative leader with 6+ years of experience in process implementation, management and improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director, Payroll and Finance Operations
HealthTrust Workforce Solutions
04.2021 - Current
- Developed and implemented successful payroll-close process for weekly multi-state payroll deliverables, ensuring successful review of candidates’ wage taxation and pay accuracy for over 8,000 employees.
- Developed and implemented weekly pay/bill reconciliation process to proactively find technology and time entry issues, allowing the organization to ensure timely billing to clients, and reducing billing delays by two weeks.
- Redefined key performance indicators to allow better visibility to work volume trends as well as better resource planning.
- Developed dashboards in data analysis systems including Excel and PowerBI.
- Built process library for new hire trainings with over 50 process flows and how-to guides.
- Implemented automation for several processes, eliminating manual work and reducing processing time by 5+ hours a day on specific tasks.
- Partner with Operations teams to align on organization’s goals and offer continued support during the implementation of changing processes.
- Conduct weekly analysis to identify challenges and opportunities for improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Finance Ops. Manager
HealthTrust Workforce Solutions
04.2018 - 04.2021
- Managed all aspects of Payroll including weekly payroll, processing of payroll corrections, and W2C requests for over 8,000 candidates.
- Developed and maintained department SLAs to ensure timely processing of payroll.
- Developed and maintained department KPIs to facilitate data driven conversations with team and executives.
- Developed, trained, and managed Customer Service team.
- Build and maintain strong working relationships with business partners to facilitate collaboration and improvement opportunities.
- Supported different departments across the organization in providing timely reporting and data analysis.
- Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
- Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
- Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
- Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
Sr. Analyst, Finance Shared Services
12.2017 - 04.2018
- Conducted root cause analysis for several Finance Shared Services areas
- Made several recommendations for process changes in the areas of Billing, AP, and AR resulting in cost savings of over $500,000, in 2019
- Lead collaboration efforts between IT and Finance Shared Services which resulted in better communication and faster turn-around time related to technology issues
- Conducted several system trainings that supported the organization’s business model
- Responsible for weekly reconciliation of hospital billing and monthly close analysis for Billing department.
Billing Analyst
04.2017 - 12.2017
- Responsible for weekly & monthly review and analysis and reconciliation of Billing data
- Performed root cause analysis resulting in several process implementations
- Partnered with key department stakeholders to conduct process analysis and present recommendations
- Conducted training sessions for newly implemented processes
- Reconciled timesheets for AP/AR month end processes
- Analyzed and validated hospital billing data for 200+ facilities
- Responsible for continuous employee training and development.
Costing Analyst
Wellnext
09.2016 - 04.2017
- Directed and lead all phases of production for special projects
- Budgeted and analyzed production for new projects
- Responsible for budgeting and forecasting pricing for new private label products
- Presented several recommendations for budgeting and production plans
- Consolidated and analyzed financial data for key decision makers
- Identified costs and production risks associated with projects
- Developed spreadsheet model for diverse project tracking and analysis.
Education
MBA -
Western Governor’s University
02.2022
B.S Business -
University of Phoenix
10.2016
Payroll
Payroll.org
11.2024
Skills
- Multi-State Payroll
- Lean Six Sigma Green Belt
- Data Analysis
- Excel
- Process Mapping
- Process Improvement & Implementation
- Root Cause Analysis
- Leadership
- Training and Development
- Process Improvement
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Change management
References
Personal and professional references will be provided upon request.
Affiliations
- Payroll.org
Certification
Certified Payroll Professional
Lean Six Sigma - Green Belt
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Director, Payroll and Finance Operations
HealthTrust Workforce Solutions
04.2021 - Current
Finance Ops. Manager
HealthTrust Workforce Solutions
04.2018 - 04.2021
Sr. Analyst, Finance Shared Services
12.2017 - 04.2018
Billing Analyst
04.2017 - 12.2017
Costing Analyst
Wellnext
09.2016 - 04.2017
MBA -
Western Governor’s University
B.S Business -
University of Phoenix
Payroll
Payroll.org
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