Eliana Silva
Pasadena,TX
Summary
Dynamic Administrative Assistant with proven expertise at Bap-Geon Import Auto Parts, excelling in customer relations and vendor management. Recognized for enhancing operational efficiency through innovative process improvements and maintaining meticulous records. Bilingual in Spanish, adept at fostering strong relationships and ensuring seamless communication across diverse teams.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Bap-Geon Import Auto Parts
05.2009 - 03.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Established administrative work procedures to track staff's daily tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
High School Diploma -
Pasadena High School
Pasadena, TX05-2007
Skills
- Mail handling
- Records retrieval
- Bookkeeping
- Filing
- Problem-solving
- Expense validation
- Cash deposit preparation
- Spanish fluency
- Database administration
- Customer and client relations
- Administrative operations
- Vendor management
- Customer service
- Documentation and recordkeeping
- 10-key proficiency
- Multi-line phone proficiency
Timeline
Administrative Assistant
Bap-Geon Import Auto Parts
05.2009 - 03.2021
High School Diploma -
Pasadena High School
Similar Profiles
Gene C. LutzGene C. Lutz
President at Central Texas Auto Parts, Inc. Dba NAPA Auto PartsPresident at Central Texas Auto Parts, Inc. Dba NAPA Auto Parts
Daniela Perez ZamoraDaniela Perez Zamora
Store Manager at Auto Plus Auto Parts/ Factory Motor PartsStore Manager at Auto Plus Auto Parts/ Factory Motor Parts
Sabriya LynchSabriya Lynch
Executive Import Auto Sales at Used Import AutoExecutive Import Auto Sales at Used Import Auto
DIANA PACHECODIANA PACHECO
Teller at Shell Federal Credit UnionTeller at Shell Federal Credit Union
James GallegosJames Gallegos
Truck Driver - Heavy Equipment at Texas Superior Tanks LLCTruck Driver - Heavy Equipment at Texas Superior Tanks LLC