Eliana Villegas

• Completed footwear organization projects within allocated time frames.

• Delivered excellent support by assisting customers in selecting suitable shoes.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Cross-trained existing employees to maximize team agility and performance.

• Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
• Handled cash transactions accurately, ensuring proper change was given to customers.
• Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
• Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
• Operated headset communication system to take orders quickly and accurately from customers.
• Increased customer satisfaction by providing prompt and friendly service.