Elianah Bradford
Norman,OK
Summary
Personable and energetic receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Hardworking Student Ambassador skilled at conducting tours, answering questions and facilitating registrations. Well-versed in application procedures, paperwork processing and records requirements.
Top-notch abilities in event planning, student coaching and enrollment management. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication.
Overview
2
2
years of professional experience
Work History
Student Ambassador
Expeditions In Etiquette
2021.05 - 2023.03
- Increased student engagement by organizing and leading class activities such as ballroom dancing and formal, specialty, casual, and social etiquette exercises for prospective students.
- Enhanced organization and business reputation by representing the institution at various events.
- Improved communication between students and staff by serving as a liaison to address concerns and provide feedback.
- Assisted in boosting enrollment numbers by providing personalized support to incoming students during orientation week activities.
- Contributed to a positive atmosphere by creating welcoming spaces for new students to connect with one another.
- Supported student success by offering peer-to-peer mentorship and advising on course selection.
- Aided in increasing retention rates by connecting struggling students with appropriate resources or support services.
- Strengthened the sense of community by organizing social events and activities for fellow Student Ambassadors.
- Developed essential leadership skills through participation in specialized training programs and workshops offered by the Expeditions in Etiquette.
- Enhanced collaboration among Student Ambassadors by facilitating group meetings, resulting in improved team cohesion and effectiveness.
- Assisted admissions office staff with administrative tasks such as data entry, mailings, and event planning to help streamline processes.
- Reinforced organization values of integrity, respect, innovation, excellence, leadership among fellow students through active role modeling of these qualities.
- Participated in organization marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos.
- Answered questions from visitors and potential students about Expeditions in Etiquette.
- Produced and distributed brochures, newsletters and press kits.
Business Operations Assistant
Cline Monument
2021.05 - 2021.09
- Supported management in decision-making by providing comprehensive data analysis and reporting.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
- Researched, analyzed, and projected market data for potential markets.
- Assisted coworkers and staff members with special tasks on daily basis.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained organized work area by cleaning and removing hazards.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Improved workplace safety by implementing proper lifting techniques and tool usage training.
- Enhanced efficiency on job sites by organizing materials and maintaining a clean work area.
- Completed tasks ahead of schedule through effective time management and prioritization.
- Demonstrated reliability by consistently arriving on time and meeting project deadlines.
- Followed verbal and written instructions to properly move and ship products.
Education
High School Diploma -
Community Christian School
3002 Broce Dr, Norman, OK 73072No Degree - Business Management
University of Oklahoma
660 Parrington Oval, Norman, OK 7301912.2026
Skills
- Customer Service Skills
- Team collaboration and management
- Time management
- Multicultural awareness
- Organizational Skills
- Recruiting Strategies
- Problem Solving Abilities
- Student Mentoring
- Cash Handling
- Event Planning
- De-Escalation Techniques
- Social Media Promotion
- Student Engagement
Timeline
Student Ambassador
Expeditions In Etiquette
2021.05 - 2023.03
Business Operations Assistant
Cline Monument
2021.05 - 2021.09
High School Diploma -
Community Christian School
No Degree - Business Management
University of Oklahoma
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