Dynamic Front Desk Receptionist with proven expertise at Binder & Binder, excelling in customer service and office organization. Recognized for enhancing visitor experiences and streamlining appointment scheduling. Adept at managing high-volume calls and supporting administrative tasks, demonstrating strong attention to detail and effective problem-solving skills.
Overview
21
21
years of professional experience
Work History
Front Desk Receptionist
Binder & Binder Social Security Desabilite Advocates
10.2014 - 05.2017
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Front Desk Receptionist
Vigo Remittance
11.1996 - 04.2014
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
Associate Of Business Administration - Business Administration
Katherine Gibbs Business School
New York, NY
10.2000
Skills
Customer service
Attention to detail
Time management
Listening skills
Telephone etiquette
Data entry
Problem-solving skills
Team collaboration
Administrative skills
Office organization
File organization
Filing
Administrative support
Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Front Desk Receptionist
Binder & Binder Social Security Desabilite Advocates
10.2014 - 05.2017
Front Desk Receptionist
Vigo Remittance
11.1996 - 04.2014
Associate Of Business Administration - Business Administration
Medical Records Clerk at Binder And Binder Social Security Disability AdvocatesMedical Records Clerk at Binder And Binder Social Security Disability Advocates