Elianny Duran-Taveras
Elizabeth
Summary
Dynamic professional with a strong work ethic and excellent communication skills, experienced at Brinks Incorporated as a Vault Processor. Proven ability to enhance team success through collaboration and attention to detail. Adept at managing customer interactions and implementing effective solutions, ensuring high satisfaction and operational efficiency. Fast learner committed to excellence.
Overview
7
7
years of professional experience
Work History
Vault Processor
Brinks Incorporated
06.2021 - Current
- Supported team members in their tasks, contributing to overall team success.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Manage phone calls from Banks and retail stores to properly provide information
- intake inbound liabilities from incoming routes
Front End Coordinator
Marshalls
05.2018 - 05.2021
- Enforced company policies attentively while also remaining empathetic toward customer concerns or complaints.
- Successfully oversaw and handled all merchandising and maintenance for front end.
- Oversaw implementation of loss prevention measures within the department—reducing instances of theft or fraud affecting the bottom line.
- Engaged customers by offering to help find needed merchandise.
- Managed customer returns efficiently and professionally, ensuring that company guidelines were followed while maintaining a high level of client satisfaction.
- Monitored cash registers regularly for accuracy, reducing discrepancies in financial records at the end of each shift.
- Stepped in to ring up customer purchases during very busy time periods or when store was short staffed.
Education
High School Diploma -
Thomas Jefferson Arts Academy
Elizabeth Nj07-2020
Skills
- Attention to detail
- Teamwork and collaboration
- Customer service
- Data entry experience
- Heavy lifting
- Strong work ethic
- Computer skills
- Pallet jacks
- Safe machine operation
- Forklift operation
- Good communication
- Following instructions
- call answering and routing
- customer complaint resolution
- Positive attitude and energetic
- fast learner
Additional information
I have experience working with : microsoft, excel, word, itrack,
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Vault Processor
Brinks Incorporated
06.2021 - Current
Front End Coordinator
Marshalls
05.2018 - 05.2021
High School Diploma -
Thomas Jefferson Arts Academy
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