Elianny Martinez
ATLANTA,PA
Summary
Dynamic, impact-driven Senior People Operations Associate with extensive experience optimizing People processes, managing employee lifecycle operations, and enhancing employee experience. Proven track record of eliminating manual dependencies, automating workflows, cross-functional project management, and delivering scalable People Operations solutions tailored to fast-growing organizations.
Overview
10
10
years of professional experience
Work History
Sr People Operations Associate
Aledade, Inc.
08.2024 - Current
- Automated salary and hourly earnings group status configurations in UKG, minimizing data entry errors and ensuring standardized rule compliance across downstream payroll processes.
- Transitioned sign-on bonus tracking and approval processes into UKG for new hires, eliminating manual tracking and strengthening data audibility.
- Led People Team configuration, UAT testing, and go-live readiness for Zendesk Help Center; transitioned HR Payroll Ticketing (EESUPPORT) off Jira into Zendesk.
- Partnered with IT and Security teams on Okta tile setups, email routing, and Omada system integration with UKG; authored and published Help Center documentation.
- Standardized operational documentation by authoring SOPs for lifecycle changes, new hire processing, start-date shifts, and offboarding workflows.
- Executed audits of contractor/outsourced role records within UKG and vendor population outside of People system for tracking in collaboration with IT Ops, Security, Legal and Finance teams.
- Resolved complex employee inquiries as a tier-two escalation point, partnering with leadership to establish scalable workflows.
- Remote
People Operations Associate
Aledade, Inc.
08.2022 - 07.2024
- Launched UKG workflow for internal transfer approvals, replacing a 3-way DocuSign approval process and eliminating manual change memos.
- Accelerated bonus approval turnarounds by 91% by migrating approval workflows from DocuSign to UKG.
- Resolved over 1,283 HR/payroll tickets in Jira while maintaining high customer satisfaction standards.
- Supported processing and integration of MAG acquisition employees into UKG under strict deadlines; coordinated with Legal to clear Canadian remote worker access.
- Overhauled termination workflows by building standardized offboarding templates in Jira to capture accurate UKG data and maintain PBPs alignment.
- Facilitated historical documentation collection for 1-9 Forms and 401k audits; streamlined security workflows for international work-abroad requests.
- Led cross-functional working group (Legal, L&D, Security) to build compliant onboarding pathways for non-system clinician roles and active vendor cohorts.
Administrative Assistant
PA Mechanical Services LLC
New York, NY
07.2021 - 07.2022
- Managed accounts payable operations, enforcing accurate and timely financial output.
- Directed job schedules across operational teams to maximize overall workflow productivity.
- Maintained compliance guidance regarding NYC Department of Buildings regulations.
- Supervised office operations and ensured accuracy in administrative tasks.
HR Administrative Supervisor
Mazars Servicios Profesionales SLP
Barcelona, Spain
09.2020 - 03.2021
- Reduced manual administrative task workload by 60% through process automation.
- Coordinated onboarding programs for office new hires and refresher workshops to enhance retention and team engagement.
- Mentored HR administrators and advised organizational leadership on labor law compliance.
Jr HR Administrator
Mazars Servicios Profesionales SLP
Barcelona, Spain
07.2019 - 08.2020
- Supported technical development of a digital system interface connecting Workday and Integrho.
- Delivered global position reporting, payroll performance metrics, and tax analytics to executive leadership for Unilever Spain.
- Managed employee lifecycle operations and leave of absences processes.
HR Administrative Assistant
Grupo Constant Servicios Empresariales, SLU
Barcelona, Spain
11.2018 - 05.2019
- Processed monthly payroll estimate reports and verified variable payroll inputs across client accounts to maintain precise financial tracking.
- Managed employee lifecycle changes, including employment contract generation, modifications, and termination processing.
- Administered Temporary Disability and Workplace Accident (IT/AT) tracking, managing administrative claims and health/safety records.
- Assisted in developing labor risk prevention (PRL) procedures and training courses to uphold workplace compliance standards.
- Resolved client inquiries regarding HR processes, corporate policies, and administrative guidelines.
Administrative Assistant
Evergreen Mechanical Corp.
Bronx, NY
12.2016 - 05.2018
- Partnered directly with the President and Vice President to optimize administrative operations and executive decision-making.
- Managed state and federal workforce certifications, ensuring 100% compliance with legal and industry regulatory standards.
- Implemented monthly performance tracking metrics to evaluate operational results and drive continuous productivity.
- Generated formal project proposals and contract bids while managing state and federal project verification protocols.
- Oversee regulatory resolution for New York Fire Department (FDNY) testing, managing violations and compliance corrections.
Education
Bachelor of Arts - Sociology, Minor in Women and Gender Studies
Hunter College
New York01-2018
Skills
- HR & Lifecycle Management: Employee Lifecycle Management, Offboarding and Onboarding and Audit Preparation
- People Systems & Tools: UKG, Zendesk, Jira, Integrho, Omada, Google Workspace
- Operational Excellence: Data auditing
Timeline
Sr People Operations Associate
Aledade, Inc.
08.2024 - Current
People Operations Associate
Aledade, Inc.
08.2022 - 07.2024
Administrative Assistant
PA Mechanical Services LLC
07.2021 - 07.2022
HR Administrative Supervisor
Mazars Servicios Profesionales SLP
09.2020 - 03.2021
Jr HR Administrator
Mazars Servicios Profesionales SLP
07.2019 - 08.2020
HR Administrative Assistant
Grupo Constant Servicios Empresariales, SLU
11.2018 - 05.2019
Administrative Assistant
Evergreen Mechanical Corp.
12.2016 - 05.2018
Bachelor of Arts - Sociology, Minor in Women and Gender Studies
Hunter College