Summary
Overview
Work History
Education
Skills
SUMMARY OF CORE COMPETENCIES
Timeline
Generic

Eliany Caceres Carrera

Orlando

Summary

A position of employment that will allow me to utilize my exceptional leadership, multi-tasking, and customer service skills.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role.

Overview

2
2
years of professional experience

Work History

Cashier

Presidente Supermarkets
06.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Housekeeping Room Attendant

Hilton
01.2025 - 05.2025
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Production

Regal Production
08.2024 - 11.2024
  • Monitor production line efficiency to ensure timely loading and shipping.
  • Assemble and prepare goods for shipment
  • Maintain adequate storage for inventory of materials and products in warehouses.
  • Maintain the quality and maintenance of warehouse equipment, including machinery
  • Organize inventory in an easy-to-access process.
  • Moving materials or finished products and packages to established locations

Waitress

Boricuba Café
06.2023 - 04.2024
  • Ability to work in a fast-paced environment and under pressure.
  • Excellent customer service skill assisting customers by greeting them warmly, taking food and beverage orders accurately.
  • Excellent following food safety regulations ensuring proper handling and storage of food and beverages to maintain the health and safety of customers and other team members.
  • Maintaining clean and inviting dining areas; setting tables, clearing dishes, and ensuring proper hygiene standards are upheld throughout the shift.
  • Upselling and promoting specials by presenting menu recommendations and specials in a professional and persuasive manner to increase sales
  • Maintaining a positive and professional demeanor projecting a friendly and helpful attitude while remaining professional and courteous in all interactions to ensure customer satisfaction.

Education

Diploma -

Libia Gobernao High School

Associate’s Degree - undefined

Robert Verdes Santos Polytechnic

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing

SUMMARY OF CORE COMPETENCIES

  • Enthusiastic, dedicated, resourceful, articulate, can be counted on to get the job done right!
  • Skilled in anticipating problems and needs before they arise, as well as handling increasing levels of responsibility, within changing conditions.
  • Skilled at “thinking on my feet” and successfully balancing many projects at once, exceptional multitasker.
  • Reputation for taking the initiative and seeing a task through to completion.
  • Excellent writing, speaking, and analytical skills.
  • Proficient at Microsoft Word, Excel, PowerPoint, Outlook, and POS system.
  • Fluent in English and Spanish language.

Timeline

Cashier

Presidente Supermarkets
06.2025 - Current

Housekeeping Room Attendant

Hilton
01.2025 - 05.2025

Production

Regal Production
08.2024 - 11.2024

Waitress

Boricuba Café
06.2023 - 04.2024

Associate’s Degree - undefined

Robert Verdes Santos Polytechnic

Diploma -

Libia Gobernao High School

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Eliany Caceres Carrera