Eliany Capote
Orlando
Summary
Ambitious Information Technology Intern pursuing an Associate of Science degree in Information Technology with a focus on Cybersecurity, eager to gain real-world experience to further develop technical skills. Possesses a solid understanding of device configuration, networking protocols, and operating system specifications. Proficient in Epic and Eclipse Software, with a strong commitment to mastering new processes and technologies quickly. Dedicated to maximizing contributions to team dynamics and overall business success through proactive learning and application of knowledge.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Imaging Assistant I
Orlando Health-ORMC
02.2024 - Current
- Prepared patients for Diagnostic Imaging procedures including MRI, CT, and X-RAY ensuring their safety and comfort.
- Assisted transporting patients between departments and facilitated smooth workflow during peak hours.
- Trained new hires on daily protocols, safety guidelines, and use of basic medical equipment.
- Served as on-premises patient advocate to promote respect for patients' privacy and comfort.
- Delivered age-appropriate patient care that complied with state and federal policies and procedures.
- Cultivated mutually beneficial working relationships with coworkers, managers and physicians to promote efficient service delivery.
Lead Counter Person/Customer Service
Pizza Ricca Hollywood
03.2019 - 02.2023
- Gave consistent and friendly service that resulted in greater customer retention.
- Collaboratively managed kitchen and other staff members to ensure smooth communication, efficiency, and constant client satisfaction.
- Recommended products that met customer needs, emphasizing quality and usefulness.
- Maintained stock and replenished workstation products.
- Acquired product knowledge and proposed changes to current products and new product concepts.
Education
Associate of Science - Information Technology- Cybersecurity
Seminole State College of Florida
Sanford, Florida, FL01-2027
GED -
Mid Florida Tech, Orange County Public Schools
Orlando, FL01-2024
Skills
- Patient documentation
- Radiology
- Patient scheduling
- Desktop support
- Data reconciliation
- Remote user assistance
- Network monitoring
- Infrastructure maintenance
- Infrastructure improvement
- Cross-cultural communication
- Vocabulary expansion
- English & Spanish fluency
Certification
BLS - RQI (American Heart Association)
Languages
Fluent in both English and Spanish
Speaking, Reading, and Writing
Timeline
Imaging Assistant I
Orlando Health-ORMC
02.2024 - Current
Lead Counter Person/Customer Service
Pizza Ricca Hollywood
03.2019 - 02.2023
Associate of Science - Information Technology- Cybersecurity
Seminole State College of Florida
GED -
Mid Florida Tech, Orange County Public Schools