Maira Banos Serra
Raleigh,NC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
38
38
years of professional experience
Work History
Janitorial Specialist
KBS Services
Raleigh, NC
02.2019 - Current
- Maintained cleanliness of restrooms, including stocking supplies and cleaning toilets, sinks, floors, mirrors and walls.
- Performed routine maintenance duties such as sweeping and mopping floors, vacuuming carpets, dusting furniture and fixtures.
- Cleaned windows and glass surfaces using appropriate cleaners and equipment.
- Ensured all safety regulations were followed while operating janitorial equipment.
- Restocked paper products in restrooms and other areas of the facility as needed.
- Removed trash from office spaces, break rooms, public areas, restrooms and other designated areas.
- Responded to emergency spills or messes in a timely manner.
- Sanitized kitchen appliances such as microwaves, refrigerators, dishwashers.
- Replenished consumable items such as soap dispensers in bathrooms and kitchens.
- Disinfected doorknobs, handrails and other high contact surfaces regularly.
- Reported any damages or issues encountered while performing duties to supervisor immediately.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
Daycare Owner/Operator
Happy Kids Day Care
Raleigh, NC
07.2015 - 11.2018
- Developed and implemented policies and procedures for daycare staff, including safety protocols.
- Created a safe, nurturing environment to promote learning and growth in children.
- Maintained accurate records of attendance, immunizations and other relevant information for each child.
- Conducted regular inspections of the facility to ensure that it is clean, well-maintained and secure at all times.
- Implemented age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.
- Interacted regularly with students throughout the day by playing games, reading stories or engaging them in creative activities.
- Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
Daycare Teacher's Assistant
Sounds And Colors
Cary, NC
10.2014 - 05.2015
- Assisted in creating and implementing daily lesson plans for children.
- Helped to maintain a safe and fun learning environment.
- Provided individualized attention to each child, helping them with their development needs.
- Supported teachers in preparing materials for activities and lessons.
- Monitored classrooms to ensure safety standards were being met at all times.
- Cared for infants by changing diapers, feeding formula and solid foods, and providing emotional support to young ones.
- Read stories aloud to children while engaging them with questions about the plotlines or characters' motivations.
- Helped organize classroom materials such as books, art supplies, toys.
- Answered inquiries from parents regarding their child's development process.
- Performed light cleaning duties within the daycare facility such as sanitizing surfaces and tidying up common areas.
- Ensured that all relevant health and safety regulations were followed at all times.
- Collaborated with other teaching staff members to develop new strategies for better student engagement.
- Offered support during snack time by assisting children in opening packages and pouring drinks when necessary.
- Communicated with parents about daily activities and any concerning behaviors.
- Recorded child behavior, food and medication information for supervisors.
Janitor
GCA Service Group
Raleigh, NC
02.2011 - 08.2014
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Maintain janitorial supply inventory.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Respond promptly to maintenance requests for repairs or replacements of fixtures or fittings.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Move furniture, equipment, boxes or other items as requested by supervisors or clients.
- Replace light bulbs when needed.
- Inspect buildings for safety hazards before beginning work assignments.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Keep a log book of daily tasks completed for record keeping purposes.
- Assist with special projects including painting walls or moving furniture as required.
- Follow established safety procedures while operating machinery and using chemicals.
- Perform minor repairs on doors, locks and other related fixtures as needed.
- Ensure compliance with health regulations regarding the use of hazardous materials.
- Attend training sessions regularly to keep updated on new safety protocols.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Moved equipment and furniture to thoroughly clean space.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Responded to emergency cleaning requests to meet client expectations.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Maintained inventory of cleaning supplies and documented items requiring reorder.
- Notified building managers about needed repairs to maintain public safety.
Elementary School Teacher
Antonio Maceo Escuela Primaria
Mantua, Pinar Del Rio Cuba
09.1986 - 02.2010
- Developed and implemented lesson plans to meet the needs of a diverse student population.
- Created classroom environment that was conducive to learning, including establishing rules and procedures.
- Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
- Facilitated small group activities to support individualized instruction.
- Provided guidance for students in developing problem-solving skills.
- Collaborated with colleagues in creating interdisciplinary curriculum units.
- Promoted an atmosphere of mutual respect between teachers and students.
- Planned special events such as assemblies, holiday celebrations.
- Attended faculty meetings and other school functions.
- Monitored lunchroom behavior and enforced appropriate conduct standards.
- Handled challenging classroom behaviors with positive and affirming techniques.
- Taught students subject-specific material, learning strategies and social skills.
Education
Elementary School Specialist
Tania La Guerrillera
Pinar Del Rio, Cuba06-1986
Skills
- Attention to Detail
- Problem-Solving
- Customer Service
- Customer service-focused
- Work Prioritization
- Cleaning and sanitizing
- Maintenance knowledge
- Team Collaboration
- Excellent communication skills
Languages
Spanish
Professional
Timeline
Janitorial Specialist
KBS Services
02.2019 - Current
Daycare Owner/Operator
Happy Kids Day Care
07.2015 - 11.2018
Daycare Teacher's Assistant
Sounds And Colors
10.2014 - 05.2015
Janitor
GCA Service Group
02.2011 - 08.2014
Elementary School Teacher
Antonio Maceo Escuela Primaria
09.1986 - 02.2010
Elementary School Specialist
Tania La Guerrillera