Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elianys Garcia

MIAMI,Florida

Summary

Accomplished Behavioral Therapist with 3+ years of experience counseling individuals and families with social, emotional and behavioral disorders. Positive, vibrant team member with focus on accurately identifying issues and evaluating best techniques for treatment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Registered Behavioral Therapist

Health Of Mind Inc.
06.2020 - 05.2023
  • Supervised clinicians-in-training such as interns and new counselors.
  • Collected session data to aid in treatment planning and assessment.
  • Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.
  • Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
  • Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
  • Helped teach important social, play and basic life skills such as personal hygiene management.
  • Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
  • Evaluated treatment techniques after sufficient time periods to determine effectiveness for each client.
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
  • Developed behavior intervention plans based on principles of applied behavior analysis.
  • Implemented behavioral intervention plans created by clinical supervisors.
  • Visited clients at home, school and other settings to leverage expertise and positively impact individuals' lives with skilled interventions.

Medical Records Clerk

Miami Comprehensive Group
06.2018 - 06.2020
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
  • Maintained patient confidence by keeping patient records information confidential.
  • Maintained patient records systems by archiving, scaning and indexing important documents and files.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.

Front Desk Specialist

Concentra
06.2017 - 06.2018
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Used internal software to process reservations, check-ins and check-outs.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.

Manager

Party City
05.2015 - 06.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

Bachelor of Science - Healthcare Administration

University of Phoenix
Tempe, AZ
08.2024

High School Diploma -

Coral Gables Senior High School Adult Education
Coral Gables, FL
05.2017

Skills

  • Daily Living Skill Development
  • Behavioral Health Assessment
  • Behavioral Supervision
  • Patient Intervention
  • Behavior Redirection
  • Documentation and Recordkeeping
  • Positive Reinforcement
  • Client Direct Care
  • Development of Social Skills
  • Autism Spectrum Disorder
  • ABA Techniques
  • Evidence-Based Interventions

Certification

  • RBT - Registered Behavior Technician
  • First Aid/CPR Certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Registered Behavioral Therapist

Health Of Mind Inc.
06.2020 - 05.2023

Medical Records Clerk

Miami Comprehensive Group
06.2018 - 06.2020

Front Desk Specialist

Concentra
06.2017 - 06.2018

Manager

Party City
05.2015 - 06.2017

Bachelor of Science - Healthcare Administration

University of Phoenix

High School Diploma -

Coral Gables Senior High School Adult Education

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Elianys Garcia