Elias Colina
Katy,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Hatcreek Burger Company
06.2021 - 08.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Bachelor of Science - Nursing
Lone Star College System
Spring, TX05.2025
High School Diploma -
Morton Ranch High School
Katy, TX12.2021
Skills
- Product and Service Knowledge
- Employee Performance Evaluations
- Task Delegation
- Recruiting and Interviewing
- Project Management Abilities
- Negotiation
- Team Motivation
- Marketing Knowledge
- Google Drive
Timeline
Assistant Manager
Hatcreek Burger Company
06.2021 - 08.2023
Bachelor of Science - Nursing
Lone Star College System
High School Diploma -
Morton Ranch High School
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