Elias De La Torre-Bell
Goldsboro,NC
Summary
Organized individual with a background promoting safety in the skies. A confident Air Traffic Controller multitasks and communicates effectively with pilots. This translates to being effective in all manners of communication to include customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Mobile Associate position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Giannotti's Family Restaurant
04.2012 - 07.2013
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Cultivated warm relationships with regular customers.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Used proper techniques to prepare food and ingredients.
- Prepared food orders, cooking on grill and operating fry station.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cleaned and organized kitchen, dining and service areas.
Air Traffic Control Specialist
United States Air Force, USAF
08.2013 - 09.2022
- Notified airport response personnel to be ready when emergency situations presented.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Researched continually to stay up to date on new FAA rules and policies.
- Provided pilots with instructions for safe landings and takeoffs at airport averaging 35 flights per day.
- Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
- Oversaw 75 emergency flight operations per government regulations for aircraft experiencing bad weather and equipment failure
- Utilized communications systems to direct movement of pilots and ground personnel.
- Reviewed requests for activities impacting National Air Space (NAS) and Special Use Airspace (SUA) management.
- Worked closely with other air traffic controllers to establish safe and productive flow of traffic.
- Used radar and radio communications to accurately identify and monitor air traffic.
- Tracked aircraft movements in airspace to communicate and provide instructions to pilots.
- Analyzed flight plans to determine safety and accuracy, leaving no room for errors.
- Participated in emergency simulations and drills to increase readiness.
- Observed surroundings, alerting pilots to potential hazards and advising on altitude, speed and navigation.
- Managed training sessions to educate new air traffic controllers, applying best practices and complying with regulations.
- Directed aircraft during takeoff, en-route, and landing, providing clear and precise guidance to pilots.
- Assisted aircraft in emergency situations to increase preparedness and quick response, providing guidance and support.
- Documented air traffic activity to enable tracking history and maintain accurate records.
- Coordinated with FAA to determine compliance with all regulations.
- Monitored aircraft departure and arrival times to determine accuracy and report delays.
Air Traffic Control Supervisor
United States Air Force, USAF
10.2022 - 08.2023
- Utilized communications systems to direct movement of pilots and ground personnel.
- Provided pilots with instructions for safe landings and takeoffs at airport averaging 35 flights per day.
- Notified airport response personnel to be ready when emergency situations presented.
- Researched continually to stay up to date on new FAA rules and policies.
- Worked closely with other air traffic controllers to establish safe and productive flow of traffic.
- Managed shift personnel and provided assistance as needed.
- Created work schedules and help with shift rotations.
- Provided disciplinary actions and worked with personnel with ongoing issues when needed.
- Managed training program and created training tools utilized by the facility as necessary.
- Wrote annual assessments and worked with other to improve work and personal life goals.
Education
High School Diploma -
Conrad Weiser High School
Robesonia, PA07.2013
Skills
- Ground Traffic Control
- Composure Under High Pressure
- Safety Protocols
- FAA Regulations
- Clear and Effective Communications
- Safety Measures
- ATC Software
- Situational Awareness
- Traffic Management
- Emergency Response Coordination
- Operational Standards
- Customer Interaction
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 16 staff members.
- Collaborated with team of 3 in the development of a training program utilized at Seymour Johnson Airforce Base.
Certification
- Certified Air Traffic Controller, United States Air Force - 2013-2023.
Timeline
Air Traffic Control Supervisor
United States Air Force, USAF
10.2022 - 08.2023
Air Traffic Control Specialist
United States Air Force, USAF
08.2013 - 09.2022
Restaurant Team Member
Giannotti's Family Restaurant
04.2012 - 07.2013
High School Diploma -
Conrad Weiser High School
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