Elias Delgado Jr
Midland,USA
Summary
Operational Excellence Leader with a proven track record at SCHLUMBERGER, enhancing production and efficiency through effective team leadership. Skilled in SAP and Fishbowl for logistics management, driving strategic planning that significantly boosted service quality. A commitment to continuous process improvement has consistently supported the achievement of company goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operation Manager
CRUDECHEM TECHNOLOGY
Midland, USA
07.2022 - Current
- Ensured that the workplace is safe, identifying safety concerns, and taking necessary measures.
- Achieved top-notch, timely production of designated products, maintaining cost and inventory levels.
- Implemented quality control measures across all organizational functions in order to maintain consistent high standards of product and service delivery.
- Ensured adherence to safety protocols throughout all operational processes.
- Relay outcomes and expectations to subordinates, peers, the COO, Sales, and Inventory Management teams.
- Supervised departmental performance, utilized visual controls, and offered regular progress updates to the COO and staff.
- Fostered positive employee relations, boosting morale, and engagement.
- Make staffing decisions, including hiring, retaining, and evaluating performance.
- Provide guidance and feedback to employees, documenting and discussing performance promptly.
- Demonstrated capability to oversee a team of 20+ employees across multiple shifts, covering hiring, retention, performance evaluation, coaching, and corrective actions.
- Driven by results, oriented towards goals, with experience in Management by Objectives.
- Proven track record of implementing continuous improvement principles.
- Emphasis on quality and meticulous attention to detail.
- Proficient in tactical and strategic problem-solving, analytical thinking, and resolution.
- Directed the hiring process for new staff members including interviewing potential candidates and making final selection decisions.
- Evaluated employee performance regularly through feedback sessions or one-on-one meetings as needed.
Field Technician
GTUIT
Midland, USA
11.2021 - 07.2022
- Tasked with operating and maintaining essential equipment for assembly, installation, and servicing, including conducting inspections and potential maintenance.
- Assisting in monitoring equipment performance, and ensuring safe rigging during installation.
- Upholding safe work practices throughout operations.
- Identified potential safety hazards related to job tasks and took appropriate action to eliminate them.
- Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
Field Lead Technician
PURESTREAM
Midland, USA
11.2019 - 11.2021
- Conduct water treatment analysis for a diverse clientele across the West Texas and New Mexico region, ensuring that the production of high-quality water from our specialized units remains a priority.
- Execute all on-site quality assurance and quality control activities, including generating subsequent reports.
- Operate both mobile and semi-permanent equipment efficiently.
- Conduct water testing, and track fluid volumes accurately.
- Adjust chemical inputs as necessary to meet water quality standards.
- Conduct hourly equipment inspections while on-site.
- Ensure the ongoing maintenance and cleanliness of all IGF equipment.
- Assist in rigging equipment in and out.
- Aid in equipment demobilization and cleanup.
- Cultivate a positive, and efficient work environment.
- Operate OTF (on the fly) equipment during frac jobs.
- Conduct demand studies on water analysis before frac operations.
- Maintain all equipment required for OTF operations.
- Handle the mobilization and demobilization of equipment for OTF operations.
- Perform kill studies in preparation for upcoming water treatments.
- Provide training to new technicians to ensure adherence to company protocols and procedures.
- Ensured that all systems were compliant with industry standards and regulations.
- Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
- Implemented changes to improve system performance or reliability.
Outpost Cementing Manager
BJ SERVICES, LLC
Hobbs, USA
04.2019 - 10.2019
- Supervised nine cementing crews, along with auxiliary and inbound crews, while also overseeing bulk plant operations.
- Ensured DOT compliance for all personnel and ensured a safe environment for both employees and clients.
- Implemented cost-control measures to manage profit and loss.
- Adhered to all company policies and procedures.
- Strived for continual improvement in service quality.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Ensured compliance with regulatory requirements and industry standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
- Conducted performance reviews for team members.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Materials Manager
BJ SERVICES, LLC
Odessa, USA
07.2018 - 04.2019
- Assisted the company in identifying requirements for planning, storing, controlling, and distributing goods within the organization, ensuring robust inventory support for all fracturing, and cementing operations.
- Collected requirements from the production department, and formulated specifications and budgets for raw materials.
- Conducted market research to find optimal prices and potential vendors capable of supplying the required quantities of quality products on schedule.
- Negotiated with vendors and placed orders for raw materials, ensuring timely delivery.
- Oversees material shipping for fracturing and cementing operations, ensuring that no defective items are included.
- Supervised available inventory and generated monthly reports for higher-level review.
- Investigated reasons for excessive raw material consumption by gathering information from the production department.
- Identified emergency material requirements, and arranged necessary supplies.
- Managed the parts department and oversaw all shipping and receiving activities for materials, parts, and facility supplies.
- Conducted monthly inventories for all fracturing and cementing materials, as well as facility parts.
- Participated in meetings with the accounting and finance departments, providing purchase details.
- Provided training to junior and less experienced employees
- Maintained ongoing relationships with contractors.
- Addressed inquiries from senior executives and company directors.
- Ensured compliance with safety regulations in the handling of hazardous materials.
- Directed the maintenance of warehouse equipment and facilities in order to maintain a safe working environment.
- Conducted regular cycle counts of stored items in order to verify accuracy of stock records.
- Coordinated shipping and receiving activities to optimize inventory levels and minimize delays or back orders.
- Monitored production processes to ensure compliance with safety regulations and quality standards.
Service Delivery Manager
BJ SERVICES, LLC
Hobbs, USA
06.2018 - 07.2018
- Supervises the provision of services or service technology to the clientele of the company.
- As a manager, I execute our policies aimed at maintaining consistently high service performance, overseeing employees, and assessing customer feedback to formulate quality improvement procedures.
- Report all findings to upper management and create any actions to fulfill our customer service expectations.
- Analyzed customer feedback surveys results to identify opportunities for improvement.
- Provided technical guidance and training to the team members on new tools or technologies used in the organization's services.
- Ensured compliance with relevant policies and procedures related to service delivery.
- Resolved escalated issues in a timely manner while maintaining customer satisfaction levels.
Field Coordinator
BJ SERVICES, LLC
Hobbs, USA
10.2017 - 06.2018
- Collaborated with the District Manager and Supervisors to review job programs, call sheets, and grasp job requirements, initiating preparations for job and resource planning.
- Coordinated all aspects to manage field services, ensuring appropriate crews, equipment, materials, supplies, and external resources are arranged for job performance.
- Dispatched crews to the field.
- Handled customer calls to organize logistics for job execution, confirm job dates and setup, and resolve any last-minute issues.
- Provided pre-job assistance to customers by coordinating job locations, such as equipment spotting.
- Acts as a liaison between field operations, engineering, and customers to ensure effective, efficient, and safe job conditions.
- Offered technical guidance to customers and field personnel.
- Ensured that field operator drivers maintain up-to-date and accurately filled-out logbooks, as per Department of Transportation regulations, collecting, organizing, and filing logs as needed.
- Supervised field operators and supervisors, providing counseling on performance-related issues, conducting performance evaluations with the District Manager, scheduling employee time off while ensuring adequate staffing levels for job execution, and potentially participating in employee interviews and hiring.
- Monitored field personnel's performance, conducted spot checks, and assisted in safety audits.
- Executed safety standards consistently, both in the shop, yard, location, and during travel.
- Attended and actively participated in daily and weekly safety meetings.
- Assisted in job execution in the field, as required.
- Ensured the timely completion of paperwork.
- Demonstrated highly organized, and strong time management abilities.
Branch Operations Manager
UNIVAR USA
Odessa, USA
11.2015 - 08.2017
- Ensured the daily safe, efficient, legal, and cost-effective operation of warehouse, bulk handling, and transportation activities.
- Enforced corporate policies on health, safety, environmental affairs, and operational standards at the branch level, including all training, documentation, and record-keeping.
- Supported sales efforts in accordance with corporate and regulatory compliance, health, safety, and environmental concerns.
- Establish and oversee the branch health and safety program, conducting safety audits in collaboration with the Area Operations Manager and the Regulatory Manager.
- Executed the branch's regulatory compliance program.
- Maintained and managed the upkeep, maintenance, and cleanliness of the facility, buildings, equipment, and fleet.
- Developed budgets and operating plans in coordination with sales and area management.
- Ensured strict security and control over physical operations, branch buildings, tank farms, grounds, and equipment.
- Meet customer requirements in a cost-effective manner while employing appropriate risk management in order fulfillment.
- Managed salary plans, personnel development, hiring, promotion, and termination processes.
- Oversee drug testing and medical surveillance programs.
- Provided consultation on environmental programs and managed external legal and environmental consulting services.
- Developed training programs for branch staff.
- Participated in the Local Emergency Planning Committee and industry organizations.
- Lead the Emergency Response Team.
- Responsible for cycle counts and physical inventory processes.
- Effectively manage warehouse and transportation functions through the UVX2000 System.
- Supervised the company's quality process at the local level.
- Completed inspections and paperwork related to hazardous waste generation and transportation for waste pick-up.
Operations Manager - Pioneer Project
SCHLUMBERGER
Midland, USA
10.2014 - 10.2015
- Managed 9 cementing crews, auxiliary crews, and inbound crews.
- Enforce a safe work environment for our employees and clients.
- Cost control (P/L).
- Follow all policies and procedures that are required by our company.
- Bulk Plant Operations.
- Improve service quality.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Developed key performance indicators to measure effectiveness of operational processes.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Developed and implemented operational procedures to ensure quality standards are met.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Built strong operational teams to meet process and production demands.
Service Manager
SCHLUMBERGER
Hobbs, USA
11.2011 - 10.2014
- Managed 7 cementing crews.
- Enforce a safe environment for our employees and clients.
- Performed root cause analysis on recurring problems encountered by customers.
- Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
- Created employee work schedules to keep shifts properly staffed.
- Updated and maintained service records and documentation for compliance and quality assurance.
- Handled customer complaints and resolved issues promptly to maintain positive relationships.
- Adhered to customer service standards to foster satisfaction and retention.
- Established and enforced safety protocols to ensure a safe working environment for all employees.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
Engineer in Charge
SCHLUMBERGER
Laredo, USA
08.2009 - 10.2011
- Managed seven Cementing Crews.
- Monitored project progress and identified areas needing improvement or corrective action.
- Participated in meetings with clients or vendors concerning design changes or modifications.
- Analyzed customer requirements and developed innovative solutions that met their needs.
- Completed regulatory documents concerning safety issues.
- Generated technical reports for customers.
- Provided leadership and direction to team members in order to complete tasks efficiently.
- Developed and implemented procedures for efficient workflows, ensuring compliance with safety regulations.
General Field Specialist
SCHLUMBERGER
Mission, USA
05.2008 - 07.2009
- Managed five cementing crews.
- Followed up with customers after completion of work order to ensure satisfaction with services provided.
- Performed preventive maintenance on equipment as required by manufacturer guidelines.
- Identified areas where improvements could be made to existing processes or procedures.
- Resolved customer issues in a timely manner while maintaining high quality standards.
- Developed and maintained relationships with clients by providing timely and professional service.
- Ensured compliance with safety regulations when performing work onsite at customer locations.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Communicated with vendors, upper management, and peers.
Education
High School Diploma - Basics
Sharyland High School
Mission, Texas, USA01.1986
Some College (No Degree) - Computer Science
University of Pan American
Edinburg, TXSkills
- SAP
- Fishbowl
- MS Office Suite
- Operational efficiency
- Logistics management
- Scheduling and planning
- Performance monitoring
- Production
- Team building/leadership
- Process improvement
- Procurement management
Affiliations
- Schlumberger, Service Quality Committee, 01/01/09, 12/31/11
- Univar, Service Quality Committee, 01/01/15, 12/31/17
- Safety Committee, 01/01/15, 12/31/17
- Tactical Leadership Training, 01/01/17
Certification
- Class A CDL
Languages
English
Professional
Spanish
Professional
Timeline
Operation Manager
CRUDECHEM TECHNOLOGY
07.2022 - Current
Field Technician
GTUIT
11.2021 - 07.2022
Field Lead Technician
PURESTREAM
11.2019 - 11.2021
Outpost Cementing Manager
BJ SERVICES, LLC
04.2019 - 10.2019
Materials Manager
BJ SERVICES, LLC
07.2018 - 04.2019
Service Delivery Manager
BJ SERVICES, LLC
06.2018 - 07.2018
Field Coordinator
BJ SERVICES, LLC
10.2017 - 06.2018
Branch Operations Manager
UNIVAR USA
11.2015 - 08.2017
Operations Manager - Pioneer Project
SCHLUMBERGER
10.2014 - 10.2015
Service Manager
SCHLUMBERGER
11.2011 - 10.2014
Engineer in Charge
SCHLUMBERGER
08.2009 - 10.2011
General Field Specialist
SCHLUMBERGER
05.2008 - 07.2009
High School Diploma - Basics
Sharyland High School
Some College (No Degree) - Computer Science
University of Pan American
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