Summary
Overview
Work History
Education
Skills
Projects And Training
Timeline
Generic

Elias Diaz

Boston,MA

Summary

Dedicated and safety-conscious worker with over 4 years of experience in sales and customer service, complemented by hands-on skills in maintenance and warehouse operations. Bilingual in English and Spanish, known for reliability, teamwork, and consistently delivering high-quality results in fast-paced environments. Committed to fostering positive customer experiences and maintaining a safe, efficient workplace.

Overview

4
4
years of professional experience

Work History

Salesperson

AT&T
Boston, USA
01.2025 - Current
  • Consistently achieved and exceeded sales targets through effective product knowledge and customer engagement.
  • Built strong customer relationships by identifying needs and recommending tailored solutions.
  • Maintained up-to-date knowledge of AT&T products, promotions, and services to drive performance.
  • Delivered outstanding service and follow-up support to ensure customer satisfaction and loyalty.

Retail Sales Manager

Snipes
Mattapan, USA
03.2024 - 04.2025
  • Led a sales team to consistently meet and exceed store sales goals.
  • Trained, coached, and motivated staff to deliver exceptional customer service and maintain high operational standards.
  • Managed inventory, stock replenishment, and visual merchandising to maximize sales impact.
  • Handled scheduling, performance reviews, and conflict resolution to support team productivity and morale.
  • Collaborated with store management to implement promotional campaigns and improve store processes.

Warehouse Worker

PepsiCo
Canton, USA
02.2023 - 06.2023
  • Organized, sorted, and labeled products to ensure accurate inventory management.
  • Conducted inventory checks and reconciliations to maintain stock accuracy.
  • Loaded and unloaded shipments safely and efficiently to support timely distribution.
  • Operated forklifts and other warehouse equipment to move products.
  • Maintained a clean and safe warehouse environment in compliance with safety standards.

Maintenance Worker

Gorman Construction
East Taunton, USA
08.2021 - 03.2022
  • Performed roof repairs including shingle replacement, leak patching, and flashing installation.
  • Installed and maintained gutters and downspouts to ensure proper drainage.
  • Used hand and power tools to complete roofing jobs efficiently and safely.
  • Assisted with roof tear-offs and surface prep for new installations.
  • Conducted routine inspections to identify roof damage and recommend necessary repairs.

Education

HISET/GED -

Family And Youth Center
Boston, MA
06-2013

Skills

  • Customer service and relationship management
  • Inventory control and management
  • Workday and Sage 100 proficiency
  • Salesforce expertise
  • Workplace safety protocols
  • Hand and power tool operation
  • Equipment maintenance
  • Time management skills
  • Attention to detail
  • Team leadership abilities
  • Forklift operation
  • Problem solving

Projects And Training

  • Completed training on Workplace Safety Protocols to strengthen ability to maintain a safe work environment.
  • Participated in a workshop on Inclusive Leadership to foster a diverse and respectful workplace culture.

Timeline

Salesperson

AT&T
01.2025 - Current

Retail Sales Manager

Snipes
03.2024 - 04.2025

Warehouse Worker

PepsiCo
02.2023 - 06.2023

Maintenance Worker

Gorman Construction
08.2021 - 03.2022

HISET/GED -

Family And Youth Center

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