Elias El Cheikh
Cybersecurity Specialist
byblos
Summary
Highly skilled and detail-oriented IT Infrastructure Technician with a proven track record of managing and optimizing large-scale, complex network environments. Expert in configuring, troubleshooting, and maintaining Cisco and Aruba switches, wireless networks, and enterprise-grade systems such as Cisco Unified Communications, Cisco ISE, and Active Directory. Certified in Red Teaming and Offensive Pentesting by TryHackMe, demonstrating advanced proficiency in identifying vulnerabilities, simulating attacks, and implementing robust security measures. Proficient in leveraging industry-leading tools like SolarWinds, Cisco Prime, and Cisco DNA Center to monitor, analyze, and enhance network performance. Known for delivering exceptional technical support, resolving complex hardware and software issues, and ensuring seamless IT operations for diverse user bases. Combines strong technical knowledge with a proactive approach to problem-solving, consistently driving efficiency, security, and scalability in IT infrastructure.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
Work History
IT Infrastructure Technician
Lebanese American University
08.2024 - Current
- Administer and maintain a large-scale, complex network infrastructure, ensuring optimal performance, reliability, and scalability across the university’s academic and administrative systems.
- Manage and troubleshoot Cisco and Aruba switches, configuring VLANs, trunking, and spanning tree protocols to ensure seamless connectivity and efficient network operations.
- Resolve CCTV system issues, including camera malfunctions, recording errors, and network connectivity problems, to maintain campus security and surveillance.
- Provide technical support to faculty, staff, and students, addressing hardware, software, and network-related issues to ensure minimal disruption to daily operations.
- Monitor and manage network performance using tools such as SolarWinds, Cisco Prime, and Cisco DNA Center, proactively identifying and resolving potential bottlenecks or failures.
- Administer Cisco Unified Communications systems, ensuring reliable voice and messaging services for the university community.
- Manage Active Directory for user account provisioning, group policies, and access control, ensuring secure and efficient system access.
- Configure and maintain Cisco Identity Services Engine (ISE) for network access control, ensuring compliance with university policies and secure device onboarding.
- Optimize wireless networks using Cisco Wireless Controllers and Cisco DNA Center, ensuring robust and reliable Wi-Fi coverage across campus buildings and outdoor areas.
- Perform server upgrades and maintenance, including hardware replacements, OS updates, and application patches, to ensure systems are up-to-date and operating efficiently.
- Collaborate with IT teams to design and implement network improvements, such as expanding network capacity, upgrading hardware, and integrating new technologies.
- Document network configurations, troubleshooting procedures, and operational workflows to streamline support processes and enhance team knowledge sharing.
- Train and assist junior IT staff in network management, troubleshooting techniques, and the use of advanced tools and systems.
- Ensure compliance with university IT policies and procedures, maintaining accurate records of network changes, incidents, and resolutions.
Cybersecurity Course Instructor
CIS College
01.2023 - Current
- As a Cybersecurity Course Instructor, I have designed and delivered comprehensive cybersecurity training programs multiple times, covering topics such as network security, ethical hacking, penetration testing, risk management, and incident response. These courses cater to diverse audiences, from beginners to advanced professionals, and include hands-on labs, real-world scenarios, and Capture the Flag (CTF) challenges to ensure practical skill development. Skilled in simplifying complex concepts, I create engaging and interactive learning experiences that empower students to apply their knowledge effectively. With a strong background in cybersecurity, hands-on expertise, and a top 2 worldwide ranking on TryHackMe, I bring unparalleled practical knowledge and a proven track record of excellence in the field. I am passionate about equipping students with the skills needed to address modern cyber threats and secure digital environments.
IT Administrator
Smart Solution
01.2021 - 12.2022
- Managed and maintained the hotel’s network infrastructure, including routers, switches, and firewalls, ensuring optimal performance, reliability, and seamless connectivity for all operations.
- Oversaw the operation and maintenance of CCTV camera systems, ensuring robust security and surveillance across the premises.
- Administered server access doors and hotel lock systems, implementing secure and efficient access control measures to protect sensitive areas.
- Diagnosed and resolved network, CCTV, and access control issues promptly, minimizing downtime and ensuring uninterrupted operations.
- Installed, configured, and maintained software applications and hardware systems, ensuring compatibility and optimal functionality.
- Monitored system performance, conducted regular backups, and implemented disaster recovery plans to safeguard critical data.
- Provided technical support to staff, addressing hardware, software, and network-related issues to ensure smooth day-to-day operations.
- Managed user accounts and permissions via Active Directory, ensuring secure and efficient access to systems and resources.
- Collaborated with various departments to identify their IT needs and implemented tailored solutions to enhance efficiency and support business objectives.
- Ensured all IT systems and practices adhered to cybersecurity best practices, protecting the organization from potential threats.
- Documented IT processes, created user guides, and trained staff on new systems and technologies to improve productivity and user confidence.
IT Support
Lebanese American University
02.2022 - Current
- Experienced in implementing and maintaining robust PC backup solutions to ensure data security and business continuity. Proficient in managing user accounts and access controls through Active Directory, ensuring secure and efficient system access. Skilled in troubleshooting networking issues to optimize system performance and minimize downtime. Adept at providing multimedia support for presentations and conferences, ensuring seamless technical operations. Committed to ensuring all IT activities adhere to cybersecurity best practices to protect organizational assets. Expertise in installing, configuring, and troubleshooting software applications to meet user needs. Delivered comprehensive IT support to staff, faculty, and students, resolving IT-related issues promptly and maintaining high levels of user satisfaction.
Freelance Cybersecurity Specialist
.
01.2017 - 02.2024
- As a Freelance Penetration Tester, I specialize in identifying and exploiting vulnerabilities in systems, networks, and applications to help organizations strengthen their security posture. With a top 2 worldwide ranking on TryHackMe, I bring proven expertise in ethical hacking, network security, and vulnerability assessment. My work includes conducting thorough penetration tests, simulating real-world attacks, and providing detailed reports with actionable recommendations to mitigate risks. Additionally, I have designed and delivered cybersecurity training programs multiple times, covering topics such as penetration testing, ethical hacking, and incident response, further enhancing my ability to communicate complex security concepts effectively. Passionate about cybersecurity, I am committed to helping organizations protect their digital assets from evolving threats.
Network Maintenance Specialist
Freelance
01.2019 - 09.2021
- Experienced in maintaining and troubleshooting network systems to ensure optimal performance and reliability. Skilled in configuring and managing network devices, including switches and routers, to support seamless operations. Proficient in managing user accounts to ensure secure and efficient access while adhering to cybersecurity best practices. Adept at providing technical support to clients, diagnosing and resolving network-related issues promptly to minimize downtime. With a strong background in network security and a commitment to delivering high-quality solutions, I ensure robust and secure network infrastructures that meet organizational needs.
Education
Bachelor of Science (B.S.) - Network And Security
Arab Open University
AOU 01.2019 - 02.2024
High School Diploma - Information Technology
Edde Technical School
01.2017 - 12.2019
Skills
Networking Expertise: Proficient in managing and troubleshooting complex network infrastructures using Cisco and Aruba switches, Cisco Wireless Controllers, and Cisco DNA Center
Systems Administration: Skilled in Active Directory management, server maintenance, and Cisco Unified Communications systems
Security Knowledge: Certified in Red Teaming and Offensive Pentesting by TryHackMe, with hands-on experience in vulnerability assessment and network defense
undefinedCertification
CCNA-A and CCNA-B, 2021, Cisco
Skills - Languages
English, Arabic, French
Timeline
Red Teaming , TryHackme
12-2024
Offensive Pentesting, TryHackme
12-2024
IT Infrastructure Technician
Lebanese American University
08.2024 - Current
Cybersecurity Course Instructor
CIS College
01.2023 - Current
IT Support
Lebanese American University
02.2022 - Current
IT Administrator
Smart Solution
01.2021 - 12.2022
Network Maintenance Specialist
Freelance
01.2019 - 09.2021
Bachelor of Science (B.S.) - Network And Security
Arab Open University
01.2019 - 02.2024
Freelance Cybersecurity Specialist
.
01.2017 - 02.2024
High School Diploma - Information Technology
Edde Technical School
01.2017 - 12.2019
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