Elias Gentry
Columbus,GA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. A history of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and punctual answers that help customers get what is needed.
Overview
2
2
years of professional experience
Work History
Service Technician
Columbus State University
Columbus, GA
09.2021 - 01.2022
- Evaluated systems according to predetermined checklist and noted issues.
- Efficiently troubleshot and repaired HVAC, Boiler systems, and plumbing equipment to cut company costs and maximize productivity.
- Performed maintenance duties and safely handled chemicals and solutions.
Server
O'Charley's
Fort Oglethorpe, GA
01.2021 - 08.2021
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Supported needs of 10 - person wait staff who attended to specific needs of countless customers daily for O'Charley's
Plumber's Apprentice
Everitt's Plumbing
Ringgold, Georgia
06.2019 - 08.2020
- Installed valves, hangers, supports and flanges inside piping systems.
- Selected type and size of piping required for each project.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Conducted thorough inspects and tests of previously installed systems to locate and correct faults.
- Measured, threaded and cut materials to correct angles.
- Set up appliances like water heaters, filters and dishwashers with correct settings to maximize performance.
- Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain customer satisfaction.
- Loaded and unloaded building materials weighing up to 2,000 pounds to prepare materials for construction
Education
BBA - Business Communications
Columbus State University
Columbus, GA05.2025
High School Diploma -
Heritage High School
Ringgold, GA05.2021
Skills
- Project estimation and bidding
- Installation knowledge for water heaters, toilets, septic tanks, HVAC units, and faucets
- Hand tool knowledge
- Conflict and Complaint Resolution
- Customer Service and Rapport
- Workflow Coordination
- Cool Under Pressure
Timeline
Service Technician
Columbus State University
09.2021 - 01.2022
Server
O'Charley's
01.2021 - 08.2021
Plumber's Apprentice
Everitt's Plumbing
06.2019 - 08.2020
BBA - Business Communications
Columbus State University
High School Diploma -
Heritage High School
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