Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elias Jorge

Boston,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Carpenter's Assistant/Snow Plow Operator

E&G Builders LLC
06.2008 - Current
  • Cut materials according to specifications in preparation for installation.
  • Assisted with movement of materials and equipment to job sites.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Observed all OSHA and corporate safety regulations and procedures.
  • Interpreted specifications and construction drawings to understand tasks necessary to complete each job.
  • Gained valuable education in residential and commercial building codes.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Prepared materials accurately using hand and power tools to make precise cuts.
  • Assisted carpenters in constructing new homes, installing frames and assembling roofing structures.
  • Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
  • Worked in parking lots, roads and driveways to handle needs of businesses and residential customers.
  • Ensured timely snow removal with effective route planning and prioritization of areas needing immediate attention.
  • Upheld safety standards for working in wet, cold and windy conditions.
  • Improved road conditions for travelers by efficiently clearing snow and ice from roads, driveways, and parking lots.
  • Maintained equipment in top working condition by conducting regular inspections and performing necessary repairs.

GM/Car Salesperson

LA Used Cars
10.2022 - 03.2023
  • Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
  • Fostered a positive work environment to improve team morale and productivity levels.
  • Reduced costs with thorough budget analysis and strategic financial planning.
  • Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
  • Boosted customer satisfaction by implementing effective communication strategies and addressing concerns promptly.
  • Implemented quality assurance measures, ensuring consistent delivery of high-quality products and services.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Developed and implemented strategies to increase sales and profitability.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Answered telephone and email inquiries from potential customers.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Collaborated with finance team to secure optimal financing options for customers, ensuring seamless purchasing process

Service Valet/Lot Attendant

Flagship Motorcars Of Lynnfield
06.2016 - 09.2016
  • Resolved potential conflicts or issues by employing effective problem-solving techniques and leveraging strong interpersonal skills when interacting with guests.
  • Enhanced customer satisfaction by promptly greeting and attending to their vehicle needs.
  • Developed positive relationships with clientele through attentive listening, clear communication, and personalized assistance when needed.
  • Complied with company policies, local regulations, and safety protocols to maintain a secure working environment for staff and guests alike.
  • Streamlined service processes by efficiently organizing and managing assigned parking areas.
  • Consistently received positive feedback from both guests and supervisors, reinforcing a commitment to providing exceptional service in the valet role.
  • Safeguarded client property by diligently inspecting vehicles for damage upon arrival and departure.
  • Maintained a safe and secure environment with vigilant monitoring of the valet zone.
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Answered guest's questions about property amenities and services.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Patrolled parking areas regularly to identify security, safety or vehicle concerns.
  • Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.

Sales Representative

Vector Marketing Company
04.2016 - 06.2016
    • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
    • Expanded customer base through cold calling, networking, and relationship building.
    • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
    • Retained excellent client satisfaction ratings through outstanding service delivery.
    • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
    • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
    • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
    • Developed and implemented sales strategies to increase profits.
    • Negotiated contracts with clients and developed relationships with key personnel.

Education

Bachelor of Arts - Criminal Justice

Regis College
Weston, MA
05.2022

Bachelor of Science - Criminal Justice

Newbury College
Brookline, MA

High School Diploma -

East Boston High School
East Boston, MA
05.2016

Skills

  • Trilingual
  • Microsoft Office Specialist
  • Firearms Safety
  • MA Driver's License
  • OSHA 10 Hour Safety Course
  • Phonetic Alphabet
  • Calm under pressure
  • Cultural Awareness
  • Conflict de-escalation
  • Integrity and Honesty
  • Criminal Law
  • Self-defense training
  • Civil laws

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Full Professional

Timeline

GM/Car Salesperson

LA Used Cars
10.2022 - 03.2023

Service Valet/Lot Attendant

Flagship Motorcars Of Lynnfield
06.2016 - 09.2016

Sales Representative

Vector Marketing Company
04.2016 - 06.2016

Carpenter's Assistant/Snow Plow Operator

E&G Builders LLC
06.2008 - Current

Bachelor of Arts - Criminal Justice

Regis College

Bachelor of Science - Criminal Justice

Newbury College

High School Diploma -

East Boston High School

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Elias Jorge