Elias Lott
Berlin,NJ
Summary
Dedicated and user-focused professional with a strong background in community support and technical assistance. Seeking a User Support position to leverage exceptional communication skills, technical expertise, and a user-first approach to enhance experiences and contribute to the success of a dynamic organization.
Overview
5
5
years of professional experience
Work History
Temp Moderator
Good Gaming
08.2018 - 01.2019
- Effectively moderate online gaming communities and tournament platforms to maintain a positive and inclusive environment.
- Enforce community guidelines and tournament rules, addressing violations promptly and professionally.
- Foster positive interactions among community members, promoting sportsmanship and fair play.
- Collaborate with other moderators and administrators to identify and address emerging issues within the gaming community.
- Provide assistance and support to participants during tournaments, ensuring a smooth and enjoyable experience for all players.
- Actively engage with the gaming community, addressing questions, concerns, and feedback in a timely manner.
- Contribute insights and suggestions for improving community engagement and tournament experiences.
Apprentice Maintenance Technician
Dr. ScharUSA
11.2020 - Current
- Assisted senior technicians in the installation, maintenance, and troubleshooting of electrical systems in industrial settings
- Supported the team in the assembly and wiring of control panels and equipment
- Participated in system testing and debugging activities to ensure proper functionality
- Assisted in conducting safety inspections and adhering to relevant regulations and standards
- Collaborated with a team of engineers and technicians to implement CIM systems in a manufacturing environment
- Assisted in the integration and optimization of manufacturing equipment and software applications
- Conducted system testing and validation to ensure proper functionality and smooth operation
- Assisted in the training of end-users on the operation and maintenance of CIM systems
Education
High School Diploma -
Timber Creek Regional High School
Sicklerville, NJ06.2017
Skills
- Community Moderation: Proven experience in moderating online gaming communities with a focus on promoting positive interactions and fair play
- Communication: Strong verbal and written communication skills, capable of effectively conveying information and resolving conflicts
- Knowledge of Gaming Industry: In-depth understanding of various gaming genres, platforms, and communities, staying updated on industry trends and developments
- Adaptability: Ability to quickly adapt to evolving gaming environments and community dynamics
- Problem Solving: Adept at identifying and addressing issues, ensuring a smooth gaming experience for participants
Timeline
Apprentice Maintenance Technician
Dr. ScharUSA
11.2020 - Current
Temp Moderator
Good Gaming
08.2018 - 01.2019
High School Diploma -
Timber Creek Regional High School
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