Elias Lucero
Phoenix,AZ
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Geo Delivery Driver
PepsiCo
Goodyear, AZ
12.2022 - Current
- Establish positive working relationships with primary contact at each account.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Drive 10-14 hours per day with average of 50-60 miles to achieve consistent on-time delivery.
Merchant Account Executive
PepsiCo
Tempe, AZ
09.2019 - 12.2022
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Driver/ Armed Guard
Loomis Armored US
Tempe, AZ
08.2018 - 09.2019
- Maintained high standards of customer service by building relationships with clients.
- Loaded and unloaded armored vehicles with cash, valuables, and other items in a secure manner.
- Maintained daily logs of assigned routes and stops.
- Followed established guidelines for handling cash deposits or withdrawals.
- Maintained high degree of situational awareness to minimize risk of hazardous encounters.
- Loaded and balanced ATM machines along daily routes to replenish cash supply for banks, stores, and ATM customers.
Account Manager
Discover
Phoenix, AZ
09.2016 - 08.2018
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
- Directed day-to-day collections functions.
- Trained new collections representatives on collections processes and incentivized team members to achieve production goals.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Exceeded performance/sales goals on a consistent basis.
Clerk
QuikTrip
Phoenix, AZ
01.2015 - 01.2017
- Provide excellent customer service to all customers.
- Operate and balance multiple cash registers.
- Work as a team to effectively maintain store.
- Perform daily tasks that must be completed at the end of every shift.
Education
Associate of Arts - Business Administration And Management
Maricopa Community Colleges - Phoenix College
Phoenix, AZ05.2018
High School Diploma -
Tolleson Union High School
Tolleson, AZ08.2014
Skills
- Ability to meet and exceed goals
- Adaptable and Flexible
- Ability to develop and maintain long healthy client relationships
- Proven leader in any setting
- Quality Assurance
- Problem-Solving
- Safe Driving
Timeline
Geo Delivery Driver
PepsiCo
12.2022 - Current
Merchant Account Executive
PepsiCo
09.2019 - 12.2022
Driver/ Armed Guard
Loomis Armored US
08.2018 - 09.2019
Account Manager
Discover
09.2016 - 08.2018
Clerk
QuikTrip
01.2015 - 01.2017
Associate of Arts - Business Administration And Management
Maricopa Community Colleges - Phoenix College
High School Diploma -
Tolleson Union High School
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