Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elias Martinez

San Antonio,TX

Summary

Self motivated leader called on for field expertise. Continuously delivering positive customer experience while improving my peer development role all the while focusing on self growth has been the driving catalyst to motivate.


Certification

Pathfinder Career Mapping completion

Overview

16
16
years of professional experience

Work History

Premises Technician

AT&T
01.2014 - Current
    • Lead planning phase for AHA fundraiser. Developing strategy for execution.
    • Initiated sales phase for AHA fundraiser. Leading to double the sales from yr prior.
    • Chosen to discuss safety topics for weekly garage huddle.
    • Lead premise technician on site for AT&T's Insta-on properties. Collaborating with construction and engineering to ensure fluidity.
    • Managing AT&T Insta-on stock and delivery methods. To help ensure national standards are met.
    • Spoke as part of At&T's strategy spotlight on the need for convergence within the company.
    • Consistently takes initiative during critical projects and independently resolves complex field challenges under pressure.
    • Completed phase 1 of ATT Career Mapping Development Program.
    • Sought after for guidance and support to less experienced technicians to deliver a quality of work exceeding customers expectations.

Security Supervisor

NF Management
05.2011 - 12.2013

Routinely briefed management over security and safety updates.

Managed payroll and scheduling weekly.

Security Officer

NF Management
01.2010 - 05.2011

Followed established security and safety procedures while providing professional customer service.

Education

High School Diploma -

Sidney Lanier H.S
San Antonio, TX
05.2009

Skills

  • Advanced trouble shooting
  • Motivating communicator
  • VoIP/POTs/PBX Systems
  • Technical peer training
  • Hardware/software Installation
  • Aerial specialist with vast situational experience
  • Public speaking

Timeline

Premises Technician

AT&T
01.2014 - Current

Security Supervisor

NF Management
05.2011 - 12.2013

Security Officer

NF Management
01.2010 - 05.2011

High School Diploma -

Sidney Lanier H.S