Barista
Silvia's Cafe
12.2023 - Current
- Fostered a welcoming atmosphere, enhancing customer satisfaction by efficiently preparing and serving high-quality beverages.
- Managed both front-of-house and back-of-house responsibilities during peak times to maintain optimal productivity and safety.
- Addressed and resolved customer complaints swiftly, fostering loyalty and ensuring customer satisfaction.
- Maintained and operated key equipment, including espresso machines and blenders, ensuring smooth cafe operations.
- Assisted with inventory management to maintain adequate stock levels and minimize waste.
- Participated in regular staff meetings to provide feedback, discuss improvements, and stay updated on company policies.
