Elias Miller
Sioux City,IA
Summary
Hello. I am Elias Miller, a senior at the University of South Dakota. I am a results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. I combine strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Visiting Angel
Visiting Angels Home Care
07.2024 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently to complete all tasks within deadlines.
- Organized and detail-oriented with strong work ethic.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Conduct safety precautions and eliminate potential hazards if they are easy to clean up, or report safety hazards like malfunctioning smoke detectors, unsecured handrails, and defective equipment.
Resident Assistant
University of South Dakota
08.2021 - 05.2023
- Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within community.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in team environment.
- Worked effectively in fast-paced environments.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Supported students experiencing mental health challenges by actively listening, offering resources, and connecting them with appropriate support services.
- Developed educational programs focusing on topics such as time management, study habits, and stress reduction techniques to promote academic success among residents.
- Monitored building access during evening hours to provided secure living environment while fostering strong relationships with residents.
- Coordinated maintenance requests with appropriate staff members to address facility issues promptly.
- Enhanced communication skills by mediating disputes and facilitating discussions between residents.
Summer Resident Assistant
University of South Dakota
05.2022 - 08.2022
- Implemented a university residence hall floor of 30 to 50 ethnically diverse undergraduate students.
- In charge of rounds in resident halls where students or campers were staying and ensuring that housing rules were followed.
- In Charge of correctly accounting for all keys and access cards to buildings from where they were acquired.
- When campers arrived and left, was in charge of correctly accounting for all keys and access cards to building that were acquired and accounted for
- Counseled students on various personal and academic issues.
- Mandatory reporter: If concerns arose, I would have to communicate problems with higher-ups with precise punctuation in written documents.
- Created floor events for residents to participate in
- Assisted in emergencies by enforcing evacuation procedures and coordinating with appropriate campus personnel.
- Promoted sense of belonging among residents by fostering inclusive community that celebrated diversity.
Hostess
Main Abby Hard Rock
06.2021 - 08.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Answered phone calls to take orders, give information and document reservations.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Completed daily side work and opening and closing duties without fail.
- Answered customer questions about hours, seating, and menu information.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Cashier
Walmart
07.2020 - 10.2020
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Built relationships with customers to encourage repeat business.
- Worked with floor team and managers to meet wide range of customer needs.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
Sandwich Maker
Subway
04.2017 - 06.2019
- Greeted guests, promoted specials, and took orders.
- Organized freezers, refrigerators, and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintained clean workspaces.
- Restocked and rotated stock in display case to mitigate stock loss.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Prepared and presented food in compliance with health and safety guidelines.
- Accurately operated cash register to process customer payments.
- Prepared salads, soups, and sandwiches for customers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Checked dining areas frequently to clean up spills, wipe down tables, and restock stations.
- Developed mastery of menu offerings to recommend appropriate options based on customer preferences or dietary restrictions.
- Streamlined sandwich assembly process for increased efficiency and improved service times.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Ensured prompt service by working quickly yet meticulously during rush periods where long wait times could deter potential patrons from returning in the future.
- Managed cash transactions efficiently while adhering to company policies for financial security measures.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
Bachelor of Science - health sciences
University of South Dakota
Vermillion, SD05-2025
High school Diploma -
North High School
Sioux City, IA05.2020
Skills
- Problem-solving
- Customer service
- Time management
- Dependable and responsible
- Excellent communication
- Critical thinking
- Calm under pressure
Professionalreferences
- Catherine Hosford, Resident Hall Director, University of South Dakota, 800 N Plum St, Vermillion, SD, 57069, 607-359-7824, Catherine.hosford@usd.edu
- Jamie Turgeon Drake, Health Sciences Professor, University of South Dakota, 201 E Clark St, Vermillion, SD, 57069, 607-359-7824, turgeon.drake@usd.edu
- Kate Fitzgerald, Director of University Housing, University of South Dakota, 414 E. Clark St, Vermillion, SD, 57069, 607-359-7824, Kate.A.Fitzgerald@usd.edu
Activities
- Volunteered for not-for-profit companies.
- Participated in track, cross country, marching band, symphonic band, and HOSA.
- Served on the Resident Hall Association executive board as Vice President and marketing chair.
Timeline
Visiting Angel
Visiting Angels Home Care
07.2024 - Current
Summer Resident Assistant
University of South Dakota
05.2022 - 08.2022
Resident Assistant
University of South Dakota
08.2021 - 05.2023
Hostess
Main Abby Hard Rock
06.2021 - 08.2021
Cashier
Walmart
07.2020 - 10.2020
Sandwich Maker
Subway
04.2017 - 06.2019
Bachelor of Science - health sciences
University of South Dakota
High school Diploma -
North High School
Similar Profiles
Nelly PerezNelly Perez
Care Giver at Visiting Angels Home CareCare Giver at Visiting Angels Home Care
Ana LairesAna Laires
CNA at Visiting Angels Home CareCNA at Visiting Angels Home Care
Courtney SteeleCourtney Steele
Caregiver at Visiting Angels Home CareCaregiver at Visiting Angels Home Care