Elias Roffle

• Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
• Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
• Assisted in quality control measures by performing routine inspections of products against established standards.
• Performed setup of production equipment to establish optimal performance.
• Trained and supervised production personnel to properly use production equipment and apply best practices.
• Participated in root cause analysis investigations for recurring issues, identifying solutions to prevent recurrence.

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Trained and motivated employees to perform daily business functions.

• Inspected the finished product before the vials were packaged

• Communicated with supervisor to report progress, discuss issues and seek guidance
• Minimized potential hazards through adherence to safety guidelines during all field assignments.
• Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
• Collaborated with other field technicians to resolve complex issues.
• Identified potential problems and prevented equipment failure through performing regular equipment inspections.

• Communicated with supervisor to report progress, discuss issues and seek guidance.
• Kept detailed records of field measurements and data.
• Collaborated with other field technicians to resolve complex technical issues.
• Prepared and submitted reports to document work performed and provide progress updates to management.
• Assisted in training new hires
• Member of the blasting team, responsible for explosives. Permitted by the ATF under national vacuums blaster license
• 40 hour Hazwoper trained, OSHA 10 hour, confined space, trained, and confined space rescue trained