Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bradly Hatayama

Kea‘au,HI

Summary

Dedicated driver with a proven track record at Gio Hawaii Transportation, excelling in customer service and time management. Skilled in GPS navigation and vehicle inspection, I consistently achieved high patient satisfaction by ensuring timely and safe transport. My strong communication skills and problem-solving abilities enhance operational efficiency and client care.

Overview

4
4
years of professional experience

Work History

Driver

Gio Hawaii Transportation
07.2021 - 06.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Provided exceptional customer service, addressing any concerns or special needs of patients while in transit.
  • Reduced missed appointments by effectively communicating with patients and medical facilities regarding schedules and changes.
  • Improved patient satisfaction by providing timely and efficient transportation services to medical appointments.
  • Enhanced patient comfort during transport by maintaining a clean and well-organized vehicle.
  • Assisted patients with mobility issues, ensuring safe transfers to and from the vehicle using appropriate equipment when necessary.

Driver Dispatcher

Express Waiters
07.2020 - 07.2021
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Cashier/Cook Operator

Kandis Drive Inn
06.2019 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

Visual And Performing Arts

Hilo High School
Hilo, HI
05-2017

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Problem-solving
  • Punctual and reliable
  • GPS and route planning
  • Loading and unloading
  • Vehicle inspection
  • Strong communication skills
  • Medical terminology
  • Basic life support training
  • Patient triage

Languages

Japanese
Limited Working

Timeline

Driver

Gio Hawaii Transportation
07.2021 - 06.2023

Driver Dispatcher

Express Waiters
07.2020 - 07.2021

Cashier/Cook Operator

Kandis Drive Inn
06.2019 - 07.2020

Visual And Performing Arts

Hilo High School

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