Eliasin Torres
BRANDON
Summary
Experienced professional currently seeking a position that will utilize my knowledge and prior background in maintenance electric & plumbing. Excellent team member qualities plus very punctual as well. Enthusiastic and dedicated worker with prior customer service duties and bilingual translation skills.
Resourceful Central Processing Team Leader known for high productivity and efficient task completion. Possess specialized skills in process optimization, team management, and quality assurance which ensure operational excellence. Excel in communication, leadership, and problem-solving, contributing to enhanced team performance and project success.
Quick-witted process technician with several years of experience operating and maintaining equipment. Talented at performing routine preventive maintenance, troubleshooting and repairing. Outstanding analytical and problem-solving skills.
Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Multi-tasking process technician successful in managing day-to-day production line processes and troubleshooting systems. Outstanding drafting talents to coordinate and perform preventive maintenance on production equipment.
Experienced in steering Central Processing operations as Team Leader. Skilled at implementing process improvements, managing team performance, and ensuring adherence to compliance standards with proven ability to deliver high-quality results. Strong leadership skills combined with knowledge of central processing systems contribute to successful project execution and operational efficiency. Noted for fostering teamwork and promoting a culture of continuous learning among staff members.
Overview
20
20
years of professional experience
Work History
Production /Central Processing Team Leader
Pepperidge Farm / Campbells Snacks
Lakeland
09.2017 - 08.2024
- Overseeing staff, Making sure responsibility and assignment are met by personnel
- Performed regular quality assurance checks on processed items ensuring accuracy before release into production environment.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Analyzed process data with various statistical tools.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Researched and prepared reports required by management or governmental agencies.
- Conducted training sessions on new procedures or protocols as needed to ensure compliance with regulations.
- Resolved discrepancies between systems quickly while maintaining data integrity by working cross-functionally with other departments.
- Guided employees in handling difficult or complex problems.
- Identified potential risks associated with processing activities and developed plans to mitigate them.
- Monitored team performance, identified areas of improvement, and provided guidance for staff development.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
RETURNED SERVICES TEAM LEAD
HHGregg
08.2014 - 01.2017
- Process electronics and appliance returns
- Prepare outgoing web purchases for shipment
- Responsible for handling all documentation and correspondence with vendors to receive credit
- Overseeing staff, Making sure responsibility and assignment are met by personnel
- Created weekly reports to track team's performance against established standards.
- Responded promptly to escalated customer complaints and inquiries.
- Collaborated with other departments to ensure timely resolution of customer requests.
Office Mgr.
Central Florida Auto Exchange LLC.
03.2012 - 01.2014
- Responsible for the handling of all documentations and inspections of vehicles prior to certified weekly auction sales
- Meeting with all staff members for review of standard selling guidelines procedures, and proper title documents prior to auction sales
- Collections of all certified/money order checks plus credit cards transactions depositing of companies bank account
- Produced thorough, accurate and timely reports of project activities.
- Managed office budget to handle inventory, postage and vendor services.
- Reviewed files and records to obtain information and respond to requests.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Used judgment and initiative in handling confidential matters and requests.
- Managed office inventory and placed new supply orders.
Office Mgr.
Hammer Collision Inc.
04.2010 - 01.2012
- Ensured timely management of all schedule collision appointments
- Maintain daily record keeping of all documents for end of year tax review
- Responsible for all employees' work schedules based on weekly workload
- Handle all financial transactions for balancing of companies book logs
- Ensured compliance with applicable laws regarding employment practices.
- Produced thorough, accurate and timely reports of project activities.
- Managed office budget to handle inventory, postage and vendor services.
- Reviewed files and records to obtain information and respond to requests.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Used judgment and initiative in handling confidential matters and requests.
- Managed office inventory and placed new supply orders.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Press Operator / Team lead
Super Pac Inc.
02.2005 - 01.2010
- Company Overview: (Southampton PA)
- Forklift duties consist of loading all Polly Rolls to assigned printing machinery
- Pressman duties were to Change links, plates, and ink rolls after every use of machinery was completed
- Daily routine duties were to also flush all ink lines plus, wash down all designated areas for inspection of the managerial team
- Additional responsibility was to unload shipments of trucks while using hydraulic pallet jacks
- (Southampton PA)
Education
Certification - Forklift Operator
03.2006
Academic Diploma -
Olney High School
Philadelphia, Pa01.1988
Certification - Leadership, Management & Supervisory Training
Skills
- Customer Service
- Excellent Communicator
- Mail Distribution Handler
- Handling Of 1st /Presort Mail
- ForkLift Operator
- Current Clean Driving Record
- Printing Specialist Tech
- Familiar with MS Office
- Scheduling
- Reception Duties
- Retail/Wholesale (Auto)
- Billing/Payroll
- Courier Mail Driver
- Citrix Workspace Program
- Bilingual (English/Spanish)
- Computer Literate
- Kronos Workforce Program
- Quality assurance
- Employee training
- Risk assessment
- Schedule management
- Regulatory compliance
- Performance evaluation
- Team building
- Conflict resolution
- Problem solving
- Support services
- Equipment troubleshooting
- Operational efficiency
Hobbies and Interests
- Family: Spending quality time with my children
- Growth: Being able to continue to excel within work environment
- Traveling
Availability
Open
Languages
- English, Primary
- Spanish, Fluent
Personal Information
- Citizenship: AMERICAN
- Date of Birth: 07/16/69
Timeline
Production /Central Processing Team Leader
Pepperidge Farm / Campbells Snacks
09.2017 - 08.2024
RETURNED SERVICES TEAM LEAD
HHGregg
08.2014 - 01.2017
Office Mgr.
Central Florida Auto Exchange LLC.
03.2012 - 01.2014
Office Mgr.
Hammer Collision Inc.
04.2010 - 01.2012
Press Operator / Team lead
Super Pac Inc.
02.2005 - 01.2010
Certification - Forklift Operator
Academic Diploma -
Olney High School