Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Eliazar Eddie Martinez

Georgetown,TX

Summary

Proven manufacturing success – 20 years’ experience starting at ground floor positions cumulating into leading a $120M business EMS P&L Management – business management of customer manufacturing accounts leading customer focus teams to achieve objectives. Collaborative team leadership – history of success forging positive partnerships and achieving results through empowering teams SUMMARY OF QUALIFICATIONS Enterprise Resource Planning Product Data Management Lean Manufacturing Asset Utilization / Allocation Total Quality Management Estimating Continuous Process Improvement Strategic Planning & Forecasting Budgeting & Cost Containment New Product Introduction Team Building and Training P&L Accountability Policy / Procedure development M-dollar project with Oil&Gas customer that has an extensive qualification process from NPI to production phase at Flextronics Shared best practices with customers on several NPI transitions for projects in Semiconductor and Oil& Gas Diagnosed communication conflicts due to cultural differences. Implemented FPLC best practices with customer to improve all aspects of transition to Plano Strong operational process improvement background through effective cost reduction, tactical planning, productivity gain, and revenue growth strategies. Expertise in lean manufacturing with extensive scope of responsibility and proven track-record of delivering optimal results in a high growth environment that exceeds operational goals and yields measurable outcomes. Results driven with exceptional practical judgement and memory for details with skills in developing process improvement, risk management, lean manufacturing and team management directives

Overview

35
35
years of professional experience

Work History

Director of Global Account Operations

Ultra Clean Technologies
Austin, TX
10.2019 - Current
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.

General Manager

KetronicEMS
12.2018 - 06.2019
  • Responsible for directing the site manufacturing operations that generated $35 million in annual revenue
  • Establish Operational policies and implement process improvements to ensure superior quality and outstanding output of custom products
  • Directly manage staff to oversee 200 + exempt and non-exempt employees
  • Design and implement coaching and training programs to develop staff, facilitate efficiency, and improve performance
  • Manage operational and capital expense budgets to generate 5% Operating Profit
  • Ensure adherence to strict quality control procedures
  • Implemented Policy / Procedures Development at site
  • Replaced labor-intense processes while simultaneously enhancing workflow through new technology that reduced staff by 15
  • Implemented Customer Survey Process at site
  • Implemented Phase Gate NPI Process to better serve customer and manufacturing teams
  • Was able to reduce (expense costs) by 50% implementing paperless process and re doing contracts with service suppliers.

Director of Program Management

Flex International
02.2014 - 12.2018
  • Responsible for developing corporate, global and organizational policies, and directing cross functional
  • Activities to deliver quality programs to external customers, with overall focus to ensure customer satisfaction
  • And retention in order to generate growth for business
  • Support the program team in the guidance of clients by developing strategic plans, goals, timelines, and measures of success for implementing contracted Flex products and services
  • Act as the primary point of contact between the business and its clients
  • Oversee the scheduling, coordination and implementation of contracted Flex products and services for assigned clients
  • Coordinate with the client and Flex operations to determine data requirements, production schedule, and deliverables as required
  • Coordinate with the client and Flex operations to determine data requirements, production schedule and deliverables as required
  • Ensure effective communication of strategy as required between cross functional teams to ensure project / product or service has a smooth and timely transition through all phases of documented development services
  • Work with BU Manager of Management team regarding coordination of team members to ensure key metrics are monitored per account and that the customer satisfaction is closely monitored
  • Innovate and authorize projects using broad and far vision and expertise in customer requirements to improve and/or extend the value proposition to existing customers, linking them more firmly to Flex
  • Participate in and/or support major contract negotiations
  • Be responsible to drive, collaborate and steer business development activities to win replacement and growth business
  • Provide business proposal support and inputs for existing and new business
  • Monitor and support the program team to ensure an effective use of and participation in Quarterly Business Review process
  • Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce

Sr. Program Manager

Dallas
02.2005 - 01.2014
  • Responsible for the Customer Focus Team consisting of Quality, Planning, engineering and material resources across a highly configurable platform
  • Responsible for P&L for 120 million worth of products annually
  • Review daily development schedule, identify problem areas and implement corrective action to maintain progress
  • Assess causes of problems and provide technical support and direction to project team to resolve issues
  • Maintained 90% on-time deliveries to the customer
  • Lead and managed a team to increase overall Customer Satisfaction from a 3.5 to a 4.5 rating
  • Successfully transitioned an entire platform from two different sites on time, under budget, and without disruption to the schedule
  • Led and managed DRT team to collaborate with customer in reducing test and mfg defects

Sr Materials Manager

  • Dallas Operations
  • Responsible for developing and managing commodity strategies for optimal supply chain assurance, pricing, flexibility, and delivery performance
  • Responsible for providing guidance to the Customer Focus Team (CFT) buyers
  • Worked closely with supply chain in negotiating price reductions and identifying opportunities for cost savings
  • Prepared forecast for customer demands and presented actual results, this process helped improve responsiveness in meeting demands
  • Work closely with quoting analysts to ensure we are using the Flextronics approved vendors
  • Work closely with supply chain to reduce lead-time for critical components
  • Worked with Planning team to ensure LVC KPI Targets were met on a quarterly basis and not exceeding 110

Customer Business Supervisor

Suntron, Corp./K-Tec Electronics
02.1997 - 02.2005
  • Gulf Coast Operations
  • Responsible for the performance of a team of project managers across multiple product lines
  • Developed and implemented customer service processes to improve responsiveness, reduce waste and improve customer satisfaction.

Warehouse Manager

Operations, Schlumberger
05.1987 - 07.1997

Education

High School Diploma -

James Madison High School Houston, TX
Houston, TX
05.1986

Skills

  • Materials Engineering
  • Vendor Contracts
  • Corrective Actions
  • Integrated Materials Management Systems
  • Continuous Improvement Strategies
  • Operational Efficiency
  • Managing Materials
  • Metrics Management
  • Strategic Negotiations
  • Inventory Management Strategy
  • Electronics Manufacturing
  • Deadline Management

Additional Information

  • Led/coordinated a highly successful implementation of an assembly and integration product-line utilizing ESD/lean manufacturing initiatives. Breathing new life into a metal fab only facility and introduction of integration and ESD process and capabilities extended the facility life indefinitely. The quality and efficiency of the initial assembly product line led to additional capacity investment including facility and personnel expansion. Reduced manufacturing cycle time by 40% (5 days to 3 days) and implemented kanban pull system for all material feeding the production line. Played a center role in qualifying a 10

Timeline

Director of Global Account Operations

Ultra Clean Technologies
10.2019 - Current

General Manager

KetronicEMS
12.2018 - 06.2019

Director of Program Management

Flex International
02.2014 - 12.2018

Sr. Program Manager

02.2005 - 01.2014

Customer Business Supervisor

Suntron, Corp./K-Tec Electronics
02.1997 - 02.2005

Warehouse Manager

Operations, Schlumberger
05.1987 - 07.1997

Sr Materials Manager

High School Diploma -

James Madison High School Houston, TX
Eliazar Eddie Martinez