Elibet Diaz
Las Vegas,NV
Summary
Dedicated and compassionate LVN/LPN focused on providing support to clients through developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
26
26
years of professional experience
Work History
Caregiver
Santa Aguilar
Diamond Bar, CA
01.2016 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Maintained clean, safe and well-organized patient environment.
Front Desk Receptionist
Mohave Arthritis Associates
Henderson, NV
01.2022 - 10.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries.
- Resolved patient issues quickly and notified physician immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected fees and payments.
- Obtained patient vital signs and input into EMR.
LVN/Lead Caregiver
Dora Herzog
West Covina, CA
09.2014 - 12.2021
- Assessed patients vitals, behaviors and conditions to communicate concerns to my supervisor.
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans.
- Assisted resident with bathing, dressing, feeding and other daily living activities.
- Administered medications as well as ordering all refills.
- Trained new caregivers on patients needs,
Transit Store Manager
Foothill Transit
West Covina, CA
10.2001 - 12.2012
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Investigated and resolved customer inquiries and complaints quickly.
- Hired, managed, developed and trained staff, conducted performance reviews.
- Interacted with customers by phone, email or in-person to provide information.
- Responded to inquiries from callers seeking information.
Education
LVN - Licensed Vocational Nurse - Nursing
Premiere Career College
Baldwin Park, CA11.2013
GED -
Bassett Adult School
La Puente, CA08.1999
Skills
- First Aid and CPR, BLS
- Patient Management
- Compassionate Communication
- Medication Administration
- EMR Systems
- Patient Care
Timeline
Front Desk Receptionist
Mohave Arthritis Associates
01.2022 - 10.2022
Caregiver
Santa Aguilar
01.2016 - Current
LVN/Lead Caregiver
Dora Herzog
09.2014 - 12.2021
Transit Store Manager
Foothill Transit
10.2001 - 12.2012
LVN - Licensed Vocational Nurse - Nursing
Premiere Career College
GED -
Bassett Adult School