Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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E LICIA Blevins

Newton,AL

Summary

Medical professional with over twelve years of experience in direct patient care and medical office management. Proven track record of delivering exceptional customer service and fostering team collaboration. Committed to achieving the highest levels of patient satisfaction while adhering to regulatory standards. Strong communication and interpersonal skills facilitate trust and rapport with patients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

Florida Neuro Pain and Spine Center
, United States
02.2021 - 05.2022
  • Experienced in a medical office and accustomed to a multi-tasking, high paced environment.
  • Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients.
  • Check-out patients and assist with referral processing and text ordering.
  • Prepare patients for examination, take vitals, and record patients' health history.
  • Administer injections and perform routine tests.
  • Prepare equipment and examination rooms, and clean instruments.
  • Assist physician with medical treatments, procedures, and exams.
  • Manage inventory of medical supplies and equip exam rooms with appropriate supplies.

Lead Medical Assistant

AFC Urgent Care
, United States
06.2020 - 08.2020
  • Assisted Patients during triage, monitored and recorded vital signs, Phlebotomy sticks, EKGs, assisting with procedures, and special wound care.
  • Worked alongside physicians and staff members to accurately complete all tasks in a timely manner. While authorized refilling prescriptions to pharmacies.
  • Ensured the cleanliness, sanitation of the exam rooms and medical equipment.
  • Listening to complex medical information, understanding and summarizing in a clear, complete, and concise fashion.

Front Desk Representative & Barista

Rocky Mountain Lodge @ Buckley Air Force Base
, United States
10.2019 - 08.2020
  • Greets, registers, and assigns rooms to guests with Issued room key and escort instructions to guests.
  • Transmits and receives messages, using telephone. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment and travel directions.
  • Keeps records of room availability and guests' accounts, manually or using computer.
  • Computes bill, collects payment and makes change for guests.
  • Monitor, controls and surveillance security during shift to ensure no unauthorized weapons/ contraband are on hotel premises. Provides timely reports/updates to incoming shift clerk to ensure successful changeover.

Lead Medical Assistant / Surgical Technician

United Vein Center
, United States
06.2016 - 06.2019
  • Assist in all surgical procedures under the supervision of the physician. Ensuring the procedure rooms are sterile and are supplied with the proper equipment needed for the daily procedures. Maintain inventory of supplies and sterilize instruments and equipment.
  • Educated patients on treatment options, recommendations of physicians. Crossed train to assist with front receptionist, scheduling patients and physician's schedule, not least assuming the duties of a surgical technician.
  • Responds to and refers to incoming telephone calls. Responsible for pre-op teaching, reviewing pre-op labs, ECG and ensuring cardiac clearance. Provides post-op management in coordination with MD over-site.

Education

Associates of Occupational Studies Degree - Limited Scope and Medical Assisting

Heritage College
Denver, CO
08.2015

Pharmacy Technician Diploma -

Thornton, CO
06.2013

Medical / Dental Administrative Assistant Diploma -

Everest College
Thornton, CO
04.2006

Diploma -

Greeley Central High School
Greeley, CO
05.2004

Skills

  • OSHA/HIPPA Certified
  • Communication & Negotiation skills
  • Strategic Planning
  • CPR / AED Certified
  • Medical Billing / Collections
  • Organization & Multi-Tasking
  • Strong team Participant
  • MS Windows Proficient
  • Customer Service Oriented
  • Database Administration
  • Medical /Pharmacy Terminology
  • Marketing & Advertising
  • Vitals Signs / EKG
  • EMR / PracticeFusion
  • Immunizations / Phlebotomy
  • Phlebotomy techniques
  • Problem solving
  • Team collaboration

Certification

  • American Association of Medical Assistant Member, 401488
  • Volunteer for the Civil Air Patrol for the youth
  • BLS Certification, 03/04/23, 03/01/25
  • IV Approval Course, 07/01/20

References

  • Darlene Perez Ambrosine, Paralegal, darlene_ebell@yahoo.com, 1-303-882-4131
  • Jennifer Ilkenhans, Medical Records / Marketing, 1-850-819-2841
  • Nicholas Victorino, Medical Assistant for San Bernardino County, Nvictorino25@gmail.com, 1-714-860-5961
  • Rosenia Marzullo- Rice, Physical Therapist, 1-850-866-6734
  • Jennifer Solano, Medical Assistant for Kaiser Permanente, jjjsolano3@yahoo.com, 1-720-300-5553
  • Najah Pitts, Nurse, 1-706-587-6256

Timeline

Lead Medical Assistant

Florida Neuro Pain and Spine Center
02.2021 - 05.2022

Lead Medical Assistant

AFC Urgent Care
06.2020 - 08.2020

Front Desk Representative & Barista

Rocky Mountain Lodge @ Buckley Air Force Base
10.2019 - 08.2020

Lead Medical Assistant / Surgical Technician

United Vein Center
06.2016 - 06.2019

Associates of Occupational Studies Degree - Limited Scope and Medical Assisting

Heritage College

Pharmacy Technician Diploma -

Medical / Dental Administrative Assistant Diploma -

Everest College

Diploma -

Greeley Central High School
E LICIA Blevins