Elicia Brancheau
Adel,IA
Summary
Human resources professional with over 6 years of experience in HR operations within a PEO. Proven expertise in onboarding, HRIS administration, service agreements, records management, and cross-functional coordination. Demonstrated ability to implement process improvements that enhance operational efficiency.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
HR Services Advisor II
Aureon HR/Oasis/Paychex
Des Moines, IA
10.2018 - Current
- Support onboarding activities for new client entities and employee populations.
- Assist clients & employees with onboarding questions, HRIS navigation and company procedures.
- Coordinate system access requests across multiple platforms while protecting confidential information.
- Successfully managed a high volume of complex client account updates from initiation through implementation while ensuring accuracy, compliance, and timely completion.
- Monitored project timelines and communicated status updates to stakeholders and clients, ensuring alignment and transparency.
- Perform ongoing account maintenance and coordinator updates while ensuring documentation is complete, accurate, and compliant with company standards.
- Improved collaboration between underwriting, implementation, and HR teams, resulting in more efficient project execution.
- Contributed to operational improvements that streamlined workflows and enhanced client service.
- Maintained highly accurate confidential employee and client documentation while ensuring compliance with internal policies.
- Built trusted working relationships across multiple departments through responsiveness, professionalism, and problem-solving.
Paraeducator
Adel Elementary
Adel, IA
2014 - 2018
Office Manager
Celebration Family Church
Adel, IA
2002 - 2012
Marketing Services Representative
American Equity Life Ins Co.
Des Moines, IA
1999 - 2002
Education
Diploma -
Dallas Center Grimes High School & Glory Family School
Skills
- HR operations and onboarding
- HRIS administration
- HR operations
- Data management
- Project coordination
- Cross-functional collaboration
- HRIS systems
- Applicant tracking system
- Document management
- Salesforce CRM
- Microsoft Office Suite
- Document management
- Client management
Systems And Software
- CSW/Prism HRIS Systems & Reporting
- Oasis Applicant Tracking System
- Microsoft Office
- Outlook
- DocuSign
- Salesforce
- Document Management Systems
- Internal HR & Client Management Systems
Certification
- Paraeducator Certified
Accomplishments
- Outstanding Customer Service Award - Insurmark
Timeline
HR Services Advisor II
Aureon HR/Oasis/Paychex
10.2018 - Current
Paraeducator
Adel Elementary
2014 - 2018
Office Manager
Celebration Family Church
2002 - 2012
Marketing Services Representative
American Equity Life Ins Co.
1999 - 2002
Diploma -
Dallas Center Grimes High School & Glory Family School