Dynamic and results-oriented professional with extensive experience in both educational and residential settings, notably at Kinder Care Daycare. Excelled in project management and customer service, enhancing operational efficiency and client satisfaction. Demonstrated exceptional organizational abilities and communication skills, leading to significant improvements in team performance and service delivery. Proven track record of fostering positive relationships and exceeding performance targets through focused and detail-oriented approaches. Looking to step into something new to grow and learn new prospects.
Overview
28
28
years of professional experience
Work History
Professional House Cleaner
House Cleaning Services Marketplace
08.2011 - Current
Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Wiped walls, decoration, and appliances.
Reduced allergens in living spaces through regular dusting, vacuuming, and mopping for improved air quality.
Delivered aesthetically pleasing results with expert furniture arrangement, maximizing space utilization within rooms.
Supported clients during life transitions by organizing belongings and decluttering spaces for increased functionality.
Managed inventory of cleaning supplies for optimal usage, reducing waste and saving costs.
Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
Offered specialized deep-cleaning services that revitalized living spaces, increasing overall home comfort.
Demonstrated punctuality and reliability by consistently arriving on time for scheduled appointments, instilling trust and confidence in clients.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Completed special housekeeping actions such as turning mattresses on set schedule.
Fostered long-lasting professional relationships with clients, leading to repeat business and a positive reputation in the industry.
Increased client referrals by consistently exceeding expectations through attention to detail and professionalism.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Assistant Director
Kinder Care Daycare
06.2002 - 07.2010
Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
Led professional development workshops on topics such as classroom management, differentiated instruction, and assessment strategies.
Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Managed department budget to ensure adequate resources for staff development and instructional materials.
Organized professional development workshops for staff, enhancing skills and boosting team capabilities.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Childcare Teacher
La Petite Academy Inc.
02.1997 - 02.2002
Created and developed lesson plans to meet students' academic needs.
Helped students explore concepts with engaging, learning-focused activities.
Shifted between formal and informal methods of teaching to keep students engaged.