Elicia Hall
Pontiac
Summary
Dental Assistant student looking to tackle new responsibilities and build on previous skills. Eager to gain more experience and become a more valuable asset to a Dental Office and grow with them long term.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shadowing Student
Burwell Monoseta C Dent
Lathrup Village, MI
03.2026 - Current
- Shadowed dental procedures, gaining an up close experiences for post and core and crown and bridge.
- Participated in sterilization of the instuments, ensuring compliance with health and safety standards.
- Participated in cleaning and setting up the operatory.
- Observed a periodontal exam and periodontal charting.
- Practiced reading X-Rays to chart them.
- Practiced reading the schedule by abbreviations and shadowed how to set up trays for the procedures of the day.
- Participated in positioning the censor for PA and Bitewing X-Rays to be taken.
Dental Assistant Student
Oakland Community College
Waterford, MI
01.2026 - Current
- Accurately learned teeth numbers and surfaces.
- Successfully completed mounting of x-rays in less than 5 minutes.
- Learning to chart x-rays
- Ability to periochart
- Obtained BLS
- Currently mastering positioning of the Rinn to provide Diagnostic Images in preparation to be Radiology Certified.
- Continuously giving my best effort to excel and master all areas in Dental Assisting.
Infant and Toddler Teacher
OLHSA- Oakland Livingston Human Service Agency
Pontiac, MI
01.2025 - 03.2026
- Monitored student behavior to promote a positive learning environment and ensure adherence to classroom rules.
- Facilitated small group instruction to reinforce learning objectives and assist with individualized education plans.
- Mentored new aides, sharing best practices for supporting students with special needs effectively and compassionately.
- Maintained accurate records of student attendance, grades and assessment data as required by school policy.
- Assessed student progress through formative assessments, informing instructional adjustments for optimal learning outcomes.
- Aided students with special needs, providing individualized support and helping them reach their full potential.
Customer Service
Nordstrom
Auburn Hills, MI
09.2023 - 12.2025
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Elevated the retail environment through attention to detail in presentation standards, creating a visually compelling shopping experience.
- Improved credit decision accuracy by conducting thorough analysis of retail loan applications.
- Assisted customers in locating products and provided information on promotions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Warehouse Associate
Amazon
Shelby Charter Township, MI
11.2019 - 08.2023
- Operated warehouse machinery to efficiently move and organize inventory.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Order Selector
General Motors
Pontiac, MI
06.2018 - 10.2019
- Selected and packaged orders accurately for timely shipment to customers.
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Customer Service Representative
Waste Management
Wixom, MI
07.2016 - 07.2018
- As a customer service representative I Provided customer service via telephone and email. Setting up trash and recycling services, assisting with billing issues, assisting with missed pick ups, escalating calls to the appropriate supervisor, transferring calls to the appropriate departments.
Personal Care Assistant
The Medical Team
Livonia, MI
06.2016 - 06.2018
- Provide superb care to residents, assist with meals, bathing, companionship, activities, medication reminders, insulin injections, and any other needs they may require.
Shift Manager
CVS Health
Novi, MI
11.2014 - 04.2016
- Provide an amazing experience for customers, operate a cash register, pos, stock the store, prepare newspapers for Sunday sales, remove and apply new sales tags to shelves, operate photo machine, operate lottery machine, assist pharmacy when needed, light maintenance.
Education
Dental Assistant Certificate - Dental Assistant
Oakland Community College
Waterford, MI04.2026
High School Diploma -
Frank Cody High
DetroitSkills
- Dental terminology
- Cleaning and sanitizing
- Disinfection and sterilization
- Team collaboration
- Instrument tray preparation
- Chair-side support
- Certified in CPR/AED
- Full mouth radiographs
Certification
- CPR Certification
- BLS
- Driver's License
Timeline
Shadowing Student
Burwell Monoseta C Dent
03.2026 - Current
Dental Assistant Student
Oakland Community College
01.2026 - Current
Infant and Toddler Teacher
OLHSA- Oakland Livingston Human Service Agency
01.2025 - 03.2026
Customer Service
Nordstrom
09.2023 - 12.2025
Warehouse Associate
Amazon
11.2019 - 08.2023
Order Selector
General Motors
06.2018 - 10.2019
Customer Service Representative
Waste Management
07.2016 - 07.2018
Personal Care Assistant
The Medical Team
06.2016 - 06.2018
Shift Manager
CVS Health
11.2014 - 04.2016
Dental Assistant Certificate - Dental Assistant
Oakland Community College
High School Diploma -
Frank Cody High