Elicia Medina
Elk Grove,CA
Summary
Dependable team member, trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
5
5
years of professional experience
Work History
Cashier/Dishwasher
Midtown taqueria
Sacramento, CA
08.2019 - 11.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Performed opening and closing duties including counting money in register drawer, reconciling daily sales receipts and preparing deposits for bank pick-up.
- Resolved customer complaints regarding food quality or service in a professional manner.
- Assisted in training new restaurant staff members on proper cashier procedures.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Maintained adequate levels of cleaning supplies for washing dishes.
Warehouse Worker
Amazon
Sacramento, CA
02.2023 - 10.2024
- Operated scanners, computers, and other equipment to track orders.
- Inspected damaged goods prior to disposal or return to vendor.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
- Processed returns following established procedures and guidelines.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Communicated effectively with other departments regarding order status updates.
Carwash Attendent
Chevron
Sacramento, CA
06.2021 - 01.2022
- Organized supplies needed for each job including soap, water hoses, brushes, rags.
- Resolved customer issues in accordance with company guidelines.
- Ensured all safety protocols were followed during the car wash process.
- Assisted customers with selection of car wash packages and add-on services.
- Provided information about additional services available at the car wash facility.
- Worked closely with team members to ensure efficient service delivery.
- Checked cars after completion of the car wash process to ensure satisfaction of customers.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
Education
Florin High School
Sacramento, CASkills
- Cash register operation
- Customer complaint resolution
- Sales transaction accuracy
- Employee training
- Order verification
- Attention to detail
- Customer service excellence
Timeline
Warehouse Worker
Amazon
02.2023 - 10.2024
Carwash Attendent
Chevron
06.2021 - 01.2022
Cashier/Dishwasher
Midtown taqueria
08.2019 - 11.2024
Florin High School
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