ELIDA GARCIA
Pasadena,TX
Summary
Dynamic and dependable professional with extensive experience in customer service at Hodges Collision. Proven ability to handle financial transactions accurately while maintaining a welcoming environment. Recognized for exceptional cash handling skills and a strong work ethic, fostering positive relationships that drive repeat business and enhance customer satisfaction.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Cashier
Deer Park Lumber
10.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Front Office Coordinator
Hodges Collision
07.2019 - 08.2019
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
- Conducted insurance verification tasks accurately, ensuring proper coverage and minimizing billing errors.
- Maintained a clean, organized, and welcoming reception area to create a positive first impression for patients.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Retail Sales Associate Cashier
MCCOY'S BUILDING SUPPLY
07.2016 - 06.2019
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Assisted customers by answering questions and fulfilling requests.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed cash, card, and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
SAM RAYBURN HIGH SCHOOL
Pasadena, TX10-2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Money handling
- Customer service excellence
- Cash register operation
- Cash handling and management
- Payment processing
- Refunds and exchanges
- Cash drawer balancing
- Merchandise restocking
- Honest and dependable
- Hospitality and accommodation
- Dependability and reliability
- Multitasking and organization
Timeline
Cashier
Deer Park Lumber
10.2022 - Current
Front Office Coordinator
Hodges Collision
07.2019 - 08.2019
Retail Sales Associate Cashier
MCCOY'S BUILDING SUPPLY
07.2016 - 06.2019
High School Diploma -
SAM RAYBURN HIGH SCHOOL
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