Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elida Sotelo

Carlsbad,NM

Summary

Dynamic professional with a proven track record at Carlsbad Municipal Schools, excelling in classroom management and student engagement. Recognized for building strong relationships and fostering a positive learning environment. Fluent in Spanish, I leverage attention to detail and adaptability to enhance educational experiences and support diverse student needs effectively.

Overview

15
15
years of professional experience

Work History

Substitute Teacher

Carlsbad Municipal Schools
02.2023 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Floor Associate

El Vaquerito Western Wear Store
12.2023 - 02.2024
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Answered questions about store policies and addressed customer concerns.

Field Truck Supervisior

Valley Field Services, LLC
03.2023 - 12.2023
  • Conducted regular performance evaluations for drivers, providing constructive feedback and opportunities for growth within the company.
  • Implemented cost-saving initiatives by analyzing operational data and identifying opportunities for improving efficiency.
  • Developed strong relationships with vendors, leading to better pricing and service options for the company.
  • Maintained accurate records of vehicle usage, fuel consumption, and mileage to aid in cost analysis and budgeting decisions.

Brokerage Associate

Vargas Custom Home Brokerage
12.2019 - 03.2023
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information.
  • Collaborated with other team members to identify potential border crossing issues of merchandise.
  • Maintained strict adherence to regulatory requirements while processing transactions and updating client records.
  • Facilitated the timely execution of client export into Mexico


Floor Associate

Belles
10.2019 - 12.2019
  • Greeting customers.
  • Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
  • Contributed to visual merchandising efforts by creating eye-catching displays that attracted customers and promoted sales growth.

Hotshot

Valley Field Services, LLC
12.2018 - 10.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Salesperson

Cricket Wireless
06.2018 - 10.2018
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Transportation Driver

Big Bend Community Action Center
12.2011 - 08.2017
  • Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
  • Communicated with patients and healthcare workers in both English and Spanish.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
  • Achieved daily preparation for vehicle inspections prior to travel.
  • Safely secured clientele in wheelchairs within van for successful, safe transportation.
  • Moved patients up and down inclines and stairs safely using wheelchairs.
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
  • Effectively communicated with dispatch to schedule transport progression and receive new orders.
  • Demonstrated strong problem-solving skills in response to unexpected situations or complications that arose during patient transfers.
  • Contributed to operational efficiency by performing thorough pre-trip inspections on vehicles, identifying potential problems before they escalated.
  • Demonstrated adaptability by transporting various types of patients, including those with mobility challenges or special needs, adjusting my approach accordingly.
  • Participated in ongoing training programs to stay abreast of industry advancements and maintain compliance with evolving regulations.
  • Maintained a clean and comfortable environment within the vehicle, ensuring optimal patient comfort throughout their journey.
  • Efficiently managed paperwork related to each transport, ensuring accurate record-keeping practices were upheld consistently across all trips.
  • Reduced stress levels for patients during travel by engaging in friendly conversation and providing compassionate support when needed.
  • Expanded knowledge of local geography, allowing for efficient navigation between healthcare facilities without delay.
  • Navigated challenging road conditions safely while maintaining punctual transportation services for patients in need of medical attention.
  • Upheld stringent privacy standards by handling sensitive patient information with discretion and confidentiality during transportations tasks.
  • Enhanced the safety of patients by adhering to strict safety protocols and guidelines during transport.
  • Restrained violent or non-compliant patients in emergency situations.
  • Earned and maintained necessary certifications.
  • Documented and reported mechanical issues to appropriate service personnel.

Private Home Caregiver

Landsun Home
09.2010 - 09.2011
  • Enhanced client comfort by providing compassionate and attentive care in a private home setting.
  • Demonstrated cultural competency by respecting diverse backgrounds, perspectives, values, and beliefs of clients served in the private home environment.
  • Delivered exceptional patient-centered care by responding promptly to emergencies providing timely assistance.
  • Provided essential personal care services such as bathing, grooming, dressing, toileting assistance, ensuring dignity and respect at all times.
  • Prepared nutritious meals according to individual dietary requirements while considering preferences for taste and presentation.
  • Conducted regular assessments on clients'' well-being through structured evaluations ensuring that any concerning observations were promptly reported.
  • Developed strong rapport with clients through active listening skills, empathy, patience, and humor when appropriate.
  • Promoted independence and wellness for clients through personalized daily living assistance and support.
  • Supported families by offering respite care services during periods of caregiver absence or increased need for assistance.
  • Assisted clients with mobility challenges, utilizing adaptive equipment and techniques to promote safe movement within the home environment.
  • Administered medications as prescribed, maintaining accurate records to ensure proper dosage and timely administration.
  • Managed household tasks efficiently such as laundry, light housekeeping duties relating to the client''s immediate environment without compromising quality of care provided to the client.
  • Increased client satisfaction with tailored activities and companionship, fostering positive relationships and trust.
  • Facilitated effective communication between clients, family members, and healthcare providers to maintain continuity of care.
  • Maintained clean and organized living spaces for clients'' well-being and peace of mind.
  • Maintained client confidentiality and privacy in accordance with HIPAA regulations and professional standards of practice.
  • Ensured safety of clients by diligently following care plans, monitoring health conditions, and reporting changes to healthcare professionals.
  • Collaborated with multidisciplinary healthcare teams to optimize care plans and adapt strategies as needed for maximum client benefit.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

Early Childhood Education

Faith Christian Academy
Carlsbad, NM
05-2027

Skills

  • Classroom management
  • Adaptable
  • Relationship building and management
  • Student engagement
  • First Aid/CPR
  • Attention to detail
  • Active listening
  • Spanish fluency

Timeline

Floor Associate

El Vaquerito Western Wear Store
12.2023 - 02.2024

Field Truck Supervisior

Valley Field Services, LLC
03.2023 - 12.2023

Substitute Teacher

Carlsbad Municipal Schools
02.2023 - Current

Brokerage Associate

Vargas Custom Home Brokerage
12.2019 - 03.2023

Floor Associate

Belles
10.2019 - 12.2019

Hotshot

Valley Field Services, LLC
12.2018 - 10.2019

Salesperson

Cricket Wireless
06.2018 - 10.2018

Transportation Driver

Big Bend Community Action Center
12.2011 - 08.2017

Private Home Caregiver

Landsun Home
09.2010 - 09.2011

Early Childhood Education

Faith Christian Academy

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