Elidia Meza
Bakersfield,CA
Summary
Empathetic professional with a strong foundation in behavioral support and resource advocacy. Committed to fostering trusting relationships with families, ensuring effective communication, and promoting collaborative efforts for successful family engagement.
Professional with solid background in providing support and advocacy for families. Demonstrates strong focus on team collaboration and achieving results. Skilled in conflict resolution, emotional support, and effective communication. Reliable and adaptable, meeting evolving needs of families and team members alike.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Parent Partner
Aspiranet
Bakersfield, CA
02.2023 - Current
- Facilitated family engagement through structured support programs and workshops.
- Collaborated with social workers to implement individualized care plans for families.
- Developed training materials to educate parents on available resources and services.
- Coordinated community outreach initiatives to increase awareness of program offerings.
- Monitored progress of family goals, providing feedback and encouragement for improvement.
- Organized support groups, fostering connections among parents facing similar challenges.
- Advocated for family needs within multidisciplinary teams, enhancing service delivery effectiveness.
- Utilized experience in child welfare system to better serve parents.
- Completed frequent visits to family homes to check on progress.
- Facilitated group sessions for parents to share experiences, exchange ideas, and build a strong support network within the community.
- Documented data and completed accurate updates to case records.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Developed trusting relationships with parents through consistent communication and empathy, fostering a supportive partnership.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
Manager on Duty
Payless Wholesale
Bakersfield, CA
07.2010 - 02.2023
- Supervised daily operations to ensure adherence to company policies and procedures.
- Trained and mentored staff on customer service excellence and operational efficiency.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Coordinated team schedules to maximize productivity during peak business hours.
- Conducted regular staff performance evaluations, providing constructive feedback for improvement.
- Analyzed sales data to identify trends, recommending strategic adjustments as needed.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Led safety training sessions, ensuring compliance with health and safety regulations across the store.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Trained and mentored staff on best practices for customer service and inventory management.
Education
High School Diploma -
Foothill High School
Bakersfield, CA06-2007
Associate of Arts - Criminal Justice
Bakersfield College
Bakersfield, CA05-2026
Skills
- Patience and tolerance
- Confidentiality and privacy
- Resourcefulness and creativity
- Behavioral support
- Documentation and record keeping
- Child development
- Peer coaching
- Boundary setting
- Case management
- Family reunification
- Resource advocacy
- Parenting strategies
- Cultural history
- Goal setting and planning
- Community resources awareness
Certification
- Peer Support License - 08/09/2024
- Certified Foundational Wraparound
- Certified Life Space Crisis Intervention
- Certified 7 Core of Adoption and Permanency
Languages
Spanish
Native or Bilingual
Timeline
Parent Partner
Aspiranet
02.2023 - Current
Manager on Duty
Payless Wholesale
07.2010 - 02.2023
Associate of Arts - Criminal Justice
Bakersfield College
High School Diploma -
Foothill High School