Results-oriented and professional with 15+ years of experience in the financial services industry, specifically Commercial, Retail Banking and Private Banking. Proven ability to prospect, maintain and grow new business while developing long-term relationships with customers and decision makers. Specialties include Mortgage Specialist, Consumer Lending, and Small Business Lending, sales coaching, problem solving and team leadership. Proactively managed key customer relationships and partnerships to maximize corporate visibility through various financial literacy workshops and seminars. Ensured and provided excellence customer service expectations, successfully increasing deposit and fee income, meeting sales and productivity goals, closing the deal, controlling cost, ensuring regulations compliance audits, and overseeing operational improvements.
Results-driven management professional with proven track record in leadership and operational strategy. Adept at driving organizational growth and enhancing productivity through effective team collaboration and strategic initiatives. Recognized for adaptability and commitment to achieving high standards and impactful results.