Elidreanna Williams

Excelled in the role of Enrollment Specialist and Community Health Worker, delivering exceptional service to clients seeking assistance with applying for vital DCF benefits.

• Served as a knowledgeable resource for clients, guiding them step by step through the intricate process
• Utilized strong communication skills to explain complex eligibility criteria, documentation requirements, and program options in ways clients could easily comprehend.
• Developed personalized plans for each client, ensuring that their specific needs were addressed in their DCF benefit applications.
• Provide holistic support to clients, addressing any concerns or barriers they faced during the application process.
• Advocated for clients' rights and needs within the DCF system, ensuring that they received the maximum
• Organized and led workshops and informational sessions to educate clients about DCF programs and empower them to navigate the application process independently.
• Assisted and submitted clients applications to enroll in the Open Marketplace during the Enrollment and Special Enrollment Period.
• Selected Healthcare plans that served the client's needs and explained summary of benefits to ensure knowledge of selected health plan.
• Hosted Community Health resource fairs for community residents and clients to receive vital health information from resources
• Created marketing strategies to help increase enrollment into Federal Qualified Healthcare Center program services
• Hosted Quarterly Pastor Luncheon meetings to foster unity and partnerships for congregational members
• Collaborated with Child Welfare case managers to assist clients with resolving household needs.
• Attended community events and meetings to gain partnerships and bring awareness of program services.

• Scheduled weekly meetings with Single Stop Coordinator, Mental Health Counselor, and Financial Coach to determine best practices, creative approaches, scheduling of clients, etc.
• Hosted regular meetings with other MDC Single Stop VISTAs to help bolster creative approaches, recruit new clients, brainstorm outreach methods, etc.
• Attended community events or scheduled meetings with community resources to develop partnerships, network and understand services.
• Contacted community resources to establish date(s) for outreach tables at MDC.
• Created monthly calendar and finalized details with Single Stop Program Coordinator.
• Coordinated and hosted Resource Fairs, Like US on Social Media Events, workshops, or any other creative monthly events to encourage utilization of Single Stop services. Contacted community, other Single Stop VISTAs, and MDC resources to participate.
• Distributed flyers and hosted outreach table-to-market event(s).
• Created survey(s) to assess effectiveness of program/event.
• Partnered with Educate Tomorrow (ET) at Miami Dade College VISTA.
• Scheduled meetings with ET VISTA to discuss their upcoming events that may need Community Outreach Coordinator VISTA member's assistance.
• Brainstormed with ET VISTA to incorporate former foster or homeless youth in events.
• Coordinated schedules to assist with classroom presentations given by volunteers.
• Recruited and managed volunteers to serve as Single Stop/ET Ambassadors and assist with training and coordination.

• Facilitated the education of the Miami Dade College Wolfson campus community on the importance of financial literacy and mental health.
• Assisted the MDC Single Stop Mental Health Counselor and Financial Coach in developing and implementing a sustainable mental health and financial literacy program model.
• Developed partnerships with professors, registered student organizations and MDC Student Services Departments to host presentations.
• Identified professors and Student Service Departments to send updated mental health and financial coaching materials
• Attended meetings with Student Life Director to coordinate meetings with Interclub Council to bring awareness of program services.
• Created a monthly calendar and finalize details with Single Stop Program Coordinator for classroom presentations
• Established a database of Potential Mental Health and Financial Coaching Clients through outreach.
• Utilized student names from classroom presentations, sign-in sheets, workshops and Single Stop Technologies
• Distributed marketing materials through tabling and MDC events to spread awareness of resources and services
• Scheduled weekly meetings with Single Stop Coordinator, Mental Health Counselor and Financial Coach to determine best practices, creative approaches, scheduling of clients, etc.
• Met regularly with other MDC Single Stop VISTA members to help bolster creative approaches, recruit new clients, brainstorm outreach methods, etc.
• Developed on-campus events that highlighted Single Stop services and community resources beneficial to the campus community.
• Coordinated monthly outreach tabling events for community resources at MDC.
• Identified community resources beneficial to MDC
• Attended community events or scheduled meetings with community resources to develop partnerships, network and understand services
• Created monthly calendar and finalize details with Single Stop Program Coordinator
• Coordinated Resource Fairs, Health Fairs, Food Distribution, Turkey Giveaways, Xmas Drive, and more events, workshops, or any other creative monthly events to encourage the utilization of single-stop services.

• Implemented Single Stop marketing campaign. Collaborated with MDC Media Services to update or create new Single Stop materials.
• Coordinated and attended meetings with ICED to identify potential students who can assist in marketing Single Stop services.
• Created and implemented orientation demonstrations for interested students.
• Managed volunteers and scheduling for interested students to host outreach tables across campus and pass out marketing materials.
• Coordinate monthly outreach tables for community resources at MDC.
• Attended community events or schedule meetings with community resources to develop partnerships, network and understand services.
• Contacted community resources to establish date for outreach table at MDC.
• Created a monthly calendar and finalize details with Single Stop Program Coordinator.
• Developed classroom presentation schedule.
• Created a PowerPoint slide or video to show within the classroom.
• Collaborated with New Student Center to identify New Student Orientation dates.
• Scheduled meetings with Academic Advisement and Career Services and special student programs (i.e. Honors College, Year Up, TRIO, Educate Tomorrow) to set up dates for presentations.
• Trained and managed volunteers to assist with classroom presentations.
• Responsible for all updates and inputting data to be shared amongst Single Stop Staff.
• Hosted and coordinated all functions for the wellness Resource Fair
• Developed contacts for external and internal community and MDC resources to participate and fairs Single Stop hosted on campus.
• Distributed flyers and hosted outreach table-to-market events.
• Research other higher education institutions with similar programming to determine best practices.
• Developed surveys to assess current programs to determine impact and effectiveness.
• Distributed surveys to students on campus.
• Utilize information to pursue grant writing opportunities

• Supported sites in providing Single Stop services (free tax preparation services, full benefits access,comprehensive legal services and financial coaching) to students and low income student households, the percentage of those able to stay on through completion.
• Outreach, Marketing, and Visibility: Developed and improved site messaging and media with the purpose of connecting students to Single Stop services.
• Performed presentations, trainings, and other educational programs.
• Completed creation and/or implementation of marketing plans and materials around visible areas on campuses.
• Developed stakeholder and community partner relationships.
• Program Development and Implementation: Supported site staff in the implementation of core Single Stop services.
• Created and/or improved processes, procedures, and policies focused on providing excellent service to students.
• Participated in the development of new programs and services.
• Assisted in the assessment of programmatic impacts.
• Site Sustainability: Supported site staff in developing and/or implementation of an integration and sustainability plan.
• Attended fundraising events as needed.
• Participated in grant writing and other sustainability initiatives as applicable.
• Assisted in the assessment of site sustainability and planning..