Elie Munongo
Belleville,MICHIGAN
Summary
Results-driven leader focused on collaborative team building in order to deliver organizational objectives.
Successfully manages concerns and resolves conflicts to maximize customer satisfaction.
Hardworking Fitness Coach bringing 2-year background in personal training and fitness. Adept at helping people of all levels improve well-being and physical skills. Seeking to dedicate knowledge and abilities to a challenging role with an expanding operation.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Motivated professional with experience in leading classes and developing customized exercise plans. Successful at motivating clients to reach fitness goals through comprehensive approach to health and wellness. Possess strong knowledge of proper nutrition and exercise techniques.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fitness Coach
F45 Training
Canton, MI
03.2023 - 09.2023
- Provided one-on-one and group fitness instruction to individuals of all ages and abilities.
- Conducted orientations on proper use of exercise equipment and safety guidelines.
- Ensured that gym facilities were clean and well maintained at all times.
- Monitored client progress and provided feedback to ensure desired results were achieved.
- Performed administrative duties including answering phones, scheduling appointments, taking payments.
- Demonstrated exercises with proper form and technique for a variety of skill levels during classes.
- Educated clients about the importance of strhing before and after workouts.
- Motivated clients by setting realistic expectations regarding physical performance.
- Coached individuals and groups regarding successful exercise strategies and making healthy lifestyle choices.
- Managed exercise and classroom areas with close observation of member behaviors.
- Provided thorough instruction on safe and correct equipment use.
Service Porter/Sales Associate
Bill Brown Ford
Livonia, MI
05.2021 - 06.2023
- Kept new and used vehicle lots neat and orderly in accordance with dealership display standards.
- Maximized dealership space by organizing and moving sold vehicles.
- Maintained a clean lot to promote a welcoming environment and to promote attractive vehicle display
- Advised customers on regular care needs to prevent issues such as deteriorating paint and to enhance their vehicle infotainment experience.
- Facilitated reconditioning process by moving vehicles from one department to next.
- Greeted customers, answered questions and provided information about cars.
- Demonstrated car features and explained benefits to potential buyers.
- Maintained knowledge of current promotions, options, warranties and financing.
- Assisted in coordinating delivery of vehicles to customers.
- Developed relationships with clients through follow-up calls and emails after sale was completed.
Associate
Amazon
Brownstown Michigan
11.2019 - 05.2021
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Informed management immediately of sorting issues, conveyor problems and safety concerns.
- Lifted 40+ pounds using safety lifting belt.
- Functioned comfortably at heights on catwalks, ladders and man-lifts.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Labeled containers correctly for product identification purposes.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Sales Manager/Business Manager
Munongo Makeluka
Luanda, Luanda Angola
02.2016 - 09.2018
- Identified new business opportunities and developed relationships with potential customers.
- Conducted market research to identify customer needs, trends, and competitive environment.
- Managed the entire sales process from lead generation through close of sale.
- Developed pricing plans for prospective clients based on their individual requirements.
- Analyzed sales data and identified areas of improvement in order to maximize sales performance.
- Established strong relationships with key decision makers at client organizations.
- Monitored competitors' activities and pricing structures in order to remain competitive in the market.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Established clear expectations for employees, providing guidance when needed.
Education
High School Diploma -
Skyline High School
Ann Arbor, MI06.2021
Bachelor of Science - Aviation Management Tech - Dispatch Concentration
Eastern Michigan University
Ypsilanti, MISkills
- Innovative and Attentive to Detail
- Strong Communication and Interpersonal Skills
- Demonstrated Leadership and Teamwork
- Experienced Professional with Strong Work Ethic
- Positive Decision Making and Creative Problem Solving
- Successful at Time Management
- Fluent in five languages
- Team Building
- Team Management
- Team Leadership
- Goal Setting
- Strength Training
- Relationship Management
- Personal Training
- CPR Certified
- Leadership and Coaching
Certification
- Certified Personal Trainer, ISSA - 2022
- Alpha Eta Rho Sigma Chi Certified Member, 2022
- Most Respectful and Teacher's Helper from youth facility in Chicago, ICRC, 2019
- Dean's List Certification
Accomplishments
- Promoted from assistant coach to solo coaching, in less than 12-months.
- Led team to achieve high membership sign ups, earning recognition from upper management and financial reward.
- Consistently maintained high customer satisfaction ratings.
- Recognized as Employee of the month for outstanding performance and team contributions.
Languages
Portuguese
Native or Bilingual
French
Limited Working
Spanish
Professional Working
English
Full Professional
Timeline
Fitness Coach
F45 Training
03.2023 - 09.2023
Service Porter/Sales Associate
Bill Brown Ford
05.2021 - 06.2023
Associate
Amazon
11.2019 - 05.2021
Sales Manager/Business Manager
Munongo Makeluka
02.2016 - 09.2018
High School Diploma -
Skyline High School
Bachelor of Science - Aviation Management Tech - Dispatch Concentration
Eastern Michigan University