Highly motivated professional with 11 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
5
5
years of professional experience
Work History
Owner
WestCoast Home Repairs LLC
Wesley Chapel, FL
1/1/2023 - Current
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion, and diversification.
Created marketing campaigns to attract new customers.
Negotiated contracts with vendors and suppliers.
Oversaw budgeting and financial management.
Maintained relationships with existing clients by providing superior customer service.
Researched potential partners in order to expand services offered.
Ensured compliance with local, state, and federal regulations.
Set pricing structures according to market analytics and emerging trends.
Maintenace Director
Noble Senior Living Referrals
Brooksville, FL
04.2023 - 10.2023
Scheduled and coordinated maintenance activities with other departments.
Ensured that all safety regulations were followed during maintenance operations.
Managed a team of technicians, assigning tasks as needed and providing guidance when necessary.
Provided technical direction in the repair, installation, modification, and servicing of equipment.
Maintained accurate records of all maintenance activities including costs and labor hours used.
Tracked inventory levels of parts, supplies and materials needed for maintenance projects.
Reviewed vendor contracts to ensure cost efficiency while maintaining quality standards.
Monitored budgets related to the upkeep and repair of facilities and equipment.
Coordinated with outside contractors on major building repairs or renovations.
Ensured compliance with applicable federal, state, local laws and regulations governing maintenance operations.
Co-Owner
GME SERVICES LLC
Wesley Chapel, FL
12.2021 - 08.2023
Developed strategies for increasing customer loyalty and satisfaction.
Analyzed financial reports to identify areas of improvement in operations.
Negotiated contracts with vendors and suppliers to secure the best terms possible.
Conducted market research initiatives to identify trends in consumer behavior.
Oversaw customer service activities to ensure quality standards were met or exceeded.
Maintained a comprehensive knowledge of industry developments and competitive landscape.
Resolved any customer complaints or issues quickly in order to maintain positive relationships.
Maintenance Director
Hudson Manor Assisted Living
Tampa, FL
08.2021 - 02.2022
Scheduled and coordinated maintenance activities with other departments.
Ensured that all safety regulations were followed during maintenance operations.
Provided technical direction in the repair, installation, modification, and servicing of equipment.
Maintained accurate records of all maintenance activities including costs and labor hours used.
Tracked inventory levels of parts, supplies and materials needed for maintenance projects.
Reviewed vendor contracts to ensure cost efficiency while maintaining quality standards.
Monitored budgets related to the upkeep and repair of facilities and equipment.
Ensured compliance with applicable federal, state, local laws and regulations governing maintenance operations.
Maintenance Director
The Plaza at ParkSquare Luxury Assited Living
Aventura, FL
04.2021 - 08.2021
Scheduled and coordinated maintenance activities with other departments.
Ensured that all safety regulations were followed during maintenance operations.
Managed a team of technicians, assigning tasks as needed and providing guidance when necessary.
Provided technical direction in the repair, installation, modification, and servicing of equipment.
Maintained accurate records of all maintenance activities including costs and labor hours used.
Tracked inventory levels of parts, supplies and materials needed for maintenance projects.
Reviewed vendor contracts to ensure cost efficiency while maintaining quality standards.
Monitored budgets related to the upkeep and repair of facilities and equipment.
Coordinated with outside contractors on major building repairs or renovations.
Ensured compliance with applicable federal, state, local laws and regulations governing maintenance operations.
Maintenance Director
Southern Winds Hospital
Hialeah, FL
08.2019 - 04.2021
Scheduled and coordinated maintenance activities with other departments.
Ensured that all safety regulations were followed during maintenance operations.
Managed a team of technicians, assigning tasks as needed and providing guidance when necessary.
Provided technical direction in the repair, installation, modification, and servicing of equipment.
Maintained accurate records of all maintenance activities including costs and labor hours used.
Tracked inventory levels of parts, supplies and materials needed for maintenance projects.
Reviewed vendor contracts to ensure cost efficiency while maintaining quality standards.
Monitored budgets related to the upkeep and repair of facilities and equipment.
Coordinated with outside contractors on major building repairs or renovations.
Investigated new technologies that could improve operational efficiencies in facility management processes.
Ensured compliance with applicable federal, state, local laws and regulations governing maintenance operations.
Performed upgrades to existing systems such as HVAC and electrical systems when required.
Collaborated with other departments to develop plans for future expansion projects.
Created detailed reports on the condition of buildings, mechanical systems and infrastructure components.
Assisted in developing emergency response plans in case of natural disasters or accidents.
Developed and implemented preventive maintenance programs for all equipment.
Conducted regular inspections of the facility to identify any necessary repairs or replacements.
Education
High School Diploma -
American Worldwide Acadamy
Miami, FL
04-2016
Skills
Marketing tactics
Regulatory Compliance
Labor Relations
Business Management
Administrative Oversight
Contract negotiation expertise
Project Management
Contract Management
Cost Reduction
Customer Relations
Strategic Planning
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Maintenace Director
Noble Senior Living Referrals
04.2023 - 10.2023
Co-Owner
GME SERVICES LLC
12.2021 - 08.2023
Maintenance Director
Hudson Manor Assisted Living
08.2021 - 02.2022
Maintenance Director
The Plaza at ParkSquare Luxury Assited Living
04.2021 - 08.2021
Maintenance Director
Southern Winds Hospital
08.2019 - 04.2021
Owner
WestCoast Home Repairs LLC
1/1/2023 - Current
High School Diploma -
American Worldwide Acadamy
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